Think Fast, Talk Smart: Communication Techniques

Here's the notes I took, hope they are beneficial
1. Have Anxiety under control
1. Greeting Anxiety
- Greet Anxiety, say hello to it, it's normal and natural, Take a deep breathe
- Anxiety helps us, we just want to manage it
2. Reframing it as a conversation
- Use conversational language (Inclusive language)
- start with questions in your presentation
- reframe presentation as conversation with audience
- presenting isn't performing
3. Be in the present moment
- bring yourself to present not the future
- Be present Oriented
- Walk out a building before talk
- count number by back
Audience should be comfortable
2. Ground Rules
- Get yourself out of your own way, don't be perfectionist
- See things as an opportunity not a threat
- Improvise
- Dare to be dull
- "Yes and .. " make it always on your tongue
3. Slow down and listen
- You should be in service of your audience
4. We have to tell a story
- Never lose audience, you can hook them by a story
- you have two structure :
1. Problem → Solution → Benefits
2. What → So what ? (Why) → Now what
-Structure sets you free

Notes
7:58 manage anxiety - acknowledge your anxiety
9:22 reframe as a conversation, not as a performance.
9:52 ask questions -gets audience involved, frames a conversation.
10:12 note, should be questions -so you can answer, this is more helpful to remember
10:29 use conversational language -includes audience and can help manage anxiety
12:13 Be present-oriented -helps manage anxiety, helps bring you to the present
16:42 Get out of your own way -stop thinking you need to get it right -you over analyze, you over evaluate, all this can make you freeze up
24:41 make your challenging situations into opportunities -your approach affects the situation
32:51 co-create and share -helps feel less nervous and defensive -these traits can help you accomplish
33:32 slow down and listen -you need to fully understand the speaker in order to communicate
38:35 Don't just do something, stand there -listen and then respond
39:35 - 42:54 structures -structures in speaking helps you process information more effectively

What I learned from this talk
1) anxiety is very natural and don’t let anxiety overtake you . Learn to manage it. I personally use deep breathing and meditation to overcome anxiety .
2) Be inclusive in your communication.
3) First become a good listener by being focused
4) Treat every speaking occasion as an opportunity not as a challenge
5) Remove No- But with Yes -And attitude
6) public speaking should be like an inclusive conversation not as a performance.
7) Your body language counts a lot .
8) structured communication- problem -solution - benefit OR what -so what - now what

Every family👨‍👩‍👦 has that one person who will break the family financial struggle, I hope you become the one🤝

List:
Anxiety management:
• Anxiety isn’t bad, it gives us drive to continue speaking.
• Make your audience comfortable.
• When your nervous try greeting your anxiety.
• There are no mistakes in presenting.
• List questions that you’re going to answer while presenting.
• Use conversational language.
• Don’t worry about the future consequences.
• Try being in the moment.
• Warm up your voice.
Ground rules:
• Speak more spontaneously.
• Don’t be afraid to get things wrong.
• Don’t fallow patterns.
• Train your brain to get it out of the way.
• See things as an opportunity.
• Say more yes than no.
• Slow down, focus and listen.
• Respond with structure.
• Never lose your audience.
• Have ideas and themes.
• Paraphrase questions.
• Try figuring out who is your audience and what are their expectations.
• If you’re asking a question, ask for some advice.

Notes, general ideas, and summary:
Agenda of being an effective speaker regardless of it's being planned or spontaneous, depends on:
1. Anxiety management.
2. Ground rules.
3. Speaking spontaneously.
- Anxiety management
85% of people are nervous when they speak in public. Anxiety isn't inherently a bad thing it can help you focus. However, excessive anxiety could impair our ability to speak spontaneously.
The techniques used in anxiety management:
- When anxiety symptoms kick in few minutes before public speaking (as in gurgly stomach, shaking limbs, etc.), just be mindful about them, acknowledge them and don't resist them "We simply greet our anxiety and say hey" Take a deep breath and don't let anxiety spiral out of control.
- Re-framing public speaking as a conversation and not a performance. There is no "right" or "wrong" way of presenting (although there are certainly better or worse ways). there are multiple ways to make it as a conversation like:
- Start with questions: they are dialogic in nature. They could be rhetorical, polling, or simply asking for information.
- Using conversational language. Using an inclusive language and not distance the audience from ourselves and the speech, in addition to having a relaxed body language.
- Be present oriented. Don't think about the far future. This in turn will clear your mind and make you less nervous. There are some ways of becoming present in the moment such as doing pushups, walking, listening to music, tongue twisters (they can help in warming up the voice as an added benefit) or it could be anything that brings the attention and use some cognitive resources.
- Ground rules for being comfortable in speaking in spontaneous situations
- Get out of your own way. Dare to be dull. Don't worry about being perfect or doing stuff flawlessly. Improvise, don't stockpile information, let your brain act spontaneously. Train the skill of improvisation. Because aiming at greatness could be in your way due to over evaluation, and over analyzation which leads to freezing up.
- See things as opportunities and not as challenges or threats. Make it a conversation and don't make it an adversarial situation. Make it an opportunity to clarify and explain what's in your head, and understand what people are thinking. Take a "Yes, and.." approach instead of "No, but..".
- Slow down and listen. "You need to understand the demands of the requirement you find yourself in, in order to respond appropriately". Don't jump to conclusions without gathering enough information. So, slow down and listen to understand and be in touch with the receiver to fulfill your obligation as a communicator. "Don't just do something, stand there."
- Tell a story. Respond in a structured way. Having a structure is key to having a successful spontaneous, and planned speaking. It increases processing fluency which is how effective we process information. We process and retain structured information 40% more reliably and accurately than non-structured ones. For example to memorize a string of 10 numbers we structure them into 3,3, and 4 numbers. Structure helps us Remember.
A couple of useful structures:
- The "Problem > Solution > Benefit" Structure. You firstly start talking about what is the problem, then talk about a way/ways to solve the problem, and finally, talk about the benefit of solving it. Never lose your audience. Set expectations and provide a structure to keep the listener on track, and this structure helps with that. Could be re-framed as "Opportunity > Solution [steps to achieve it] > Benefit"
- The "What? So what? Now what?" structure. Start firstly by talking about what the problem/idea is, why is it important, and then what the next steps are. This is a good formula for answering questions, and introducing people [Who they are? Why are they important? And what to do next with them (listening,drinking, etc..)]. In a spontaneous speaking situation we have to think about two things simultaneously; Figure out what to say and how to say it.
Practicing these structures is a key skill for effective spontaneous thinking. "Structure sets you free."
Sorry if there are any grammatical or spelling errors. I'm not a native English speaker.
Edit: Spelling.

He is very confident, calm and knows exactly what he is doing. He has the pulse of the audience. Even as an online audience, I found it very interactive.

The one thing I noticed is that he used humor to relax and open up his audience, which in turn helps him to do the same. Secondly, he used opportunities to make it interactive, which helps them learn better and also keeps their attention.

It amazes me greatly how I go from living an average lifestyle to making over 63k per month
I've learned a lot over the past few years that there are plenty of opportunities in the financial markets; all it takes is just to focus on the right thing. Credits to Zach Micah Demers

Amazing lecture. I wish you all the best with coping with your anxieties and becoming effective comunicators

He is an incredible speaker and he knows how to efficiently get his point across I am a high school sophomore and I watched this entire video no issues its understandable and easy to learn from and take into your own life.

1. Manage anxiety
1. “Greet” anxiety. “This is me feeling nervous”
2. Reframe as a conversation not a performance
1. Start with questions (rhetorical, polling, etc.)
2. Use conversational language (“this is important to you” vs. “one must consider”, “step 1” vs. “The first thing for you to consider..”)
3. Be in present moment to eliminate anxiety (orientation to time influences reaction).
1. How: 100 pushups, tongue twisters, walk around building, focus on song, count backwards from 100 by tough numbers.
Tongue twister: I slit a sheet. A sheet I slit and on that slitted sheet I sit.
2. Warm up your voice
2. Practice Steps to Speak Spontaneously
1. Get out of own way (remove expectations)
Activity: Point and shout wrong name, without pre-planning
2. See interactions as opportunities not challenges
Activity: Surprise gift challenge. Giver: “I knew you’d like it because...”
3. Take time to listen
Activity: Spell letters of conversation
3. Use a useful structure
1. Problem/opportunity-> solution -> benefit
2. What?-> so what? (Why important) -> now what?
Book: “Speaking up without freaking out”

This is really educational, entertaining & inspiriing. Unlike other speakers, he is very entertaining because it is obvious that his speech has a personal touch in it and it is not something that was memorized. As an inspiring tour guide and ESL teacher, this is something I would like to achieve. Kudos to the speaker!

I felt uncomfortable while watching the part of imagining gifts. But that was a great exercise. Amazing lecture. I loved the fact that he focused also on the importance of Active Listening. That game of S-P-E-L-L-I-N-G I-T was fun.

I think apart from communication these rules can also be applied to our daily life to make it more easier and simpler.

This video is very inspiring and uplifting. I appreciate many words of wisdom and encouragement. It has a great way of motivating people to achieve their goals and dreams. Thank you for sharing this with us.❤❤❤

This is amazing advice. Spontaneous speaking, off the cuff/in the moment, is a skill all professional service founders must master, and also teach their teams. Will be sharing this!

Notes.
Anxiety Management:
-Notice and accept you're being nervous, this avoid it to spin up
-Reframe, you're having a conversation, not a performance
.ask questions
.use conversational language
-Be present-oriented, don't think about consequences, just focus on the moment
Ground rules:
1. Get yourself out of the way, stop looking for perfection, "dare to be dull"
2. See the communication moment as an opportunity (for example to land more effectively your message)
3. Slow down and listen
4. Respond telling a story (having a structure)
.Structure #1: problem, solution, benefit
.Structure #2: what is it? why is important? what are the next steps? (what, so what, now what)

As a proud member of AA, I have over 6 yrs public speaking experience. I prefer spontaneous vs planned, so not to give myself time to overthink or to seem scripted. I don't usually get very anxious and it gets easier every time.

I love it! I'm a graduate student in bussines administration from Brazil, and these tips that were mentioned by Matt are very good for everyone who wants to be more effective in their voice. I consider myself a comunicative person, but I have some sttrugles when I am in front of lots of people. So after this presentation I'm more oriented on what I have to do to be more spontaneous when sharing my ideas.Thank you very much!

Here is one thing that is Easier said then done, so let's quickly inclusive the matter -
1. Anxiety management
2. Spontaneous communication
Both are extremely important but not easy to apply it's totally understood in addition to this approach, we can develop spontaneous communication skill as per our purpose. Which will help you to remain motivated and positive towards spontaneous situation.
On the very serious note he is a ture spellbinder who's a phenomenal way of articulating his spontaneous thoughts and notion.
Genuinely i'm enough fortunate to watched this powerful vedeo.😊

Communication is AMAZING. It's ART all by itself. COMMUNICATION IS NOT ONLY VERBAL. Obviously, BODY LANGUAGE is essential as well. Not to mention. It's the SIMPLICITY for me. This Gentleman is literally having a conversation about CONVERSATION which equals, communication. Effective communication!
~ LISTENING. ✨

This is an excellent training, I have gotten so much value from it especially about the structure 'What, So What and Now What ' - This can be really helpful especially in Sales conversation and engagement with cold leads. Thank you Matt

18:22
Stock piling
23:20
Reacting rather than responding
Dare to be dull
25:56
See things as an opportunity
33:49
Slow down and listen

Namaste
A few tips to decide communication mode
1. Call/Meeting
a) If urgent needing two way communication
b) Complicated discussion on multiple topics which would be tedious to document
c) Informal, friendly discussion
d) Discussion with multiple people for brainstorming etc.
2. Email
a) Formal needing documentation
b) Holistic expression of ideas
c) Requires series of discussion and keeping track of history
d) Generally non urgent , where response can wait
3. Chat
a) Quick discussions requiring less time and where it is known that the other party is available to respond quickly/online
b) Short messages where response can wait
c) Expressing ideas using Emoticons

The video is more inspiring than informative, knowing that it's very informative already.
But seeing you as a successful example is boosting us as well to do so ❤️

I love the fact that this is the first video that I can focus on and not getting bored. I'm the introvert, like I always feel nervous and scared to present in front of my friends when that happens I tend to forgot about the topic that I'm going to talk about 😭 I really can't take that anxiety off

04:53 Manage the anxiety
06:42 How to manage anxiety
1. Greet (acknowledge) the anxiety
2. Reframing public speaking
(Its not Perform, but Conversation)
09:33 Start with question
10:53 use conversational language

Takeaways - "Get out of your way", "Be in the moment" ----> "Do not pile up conversation in your head", "Don't be nervous", "Do some exercises like speaking a tongue twister", "Make your presentation a conversation, it also helps in listing down questions first", "Slow down and listen"

Much love and gratitude for this amazing informative session

Wowww guys, I accidentally searched for some communication tips and this video popped up. It has been a life-saver. Just nearly 1 hour, all practical strategies and tips come in one-pack, well-delivered. The speaker talks passionately and enthusiastically, his body movement is perfect, and that's what we can learn.

Great video. I interviewed for a job that requires public speaking and just the thought of even getting hired and preparing to speak has me shook. This video is full of great tips.

Just watching him is a lesson in itself, such a professional speaker!

I really enjoyed this 🙌 felt like I was there and such a great teacher and I love the way he interacts to keep it interesting, makee want to listen more.

"A Q&A session is an opportunity to clarify, to understand what people are saying"- Seeing it as an opportunity rather than a challenge and a threat. That whole sentence changed my life

I have no idea how I am just now blessed enough to discover Matt Abrahams but he has a new fan! I have been meaning to watch this for while but as I was talking my morning meditation walk I tuned in to his Grit & Growth Podcast episode and just had to finally watch this.

The most inspiring thing about this video for me is his confidence while speaking and teaching
The flow is smooth and worth emulating

Matt Abrahams at Stanford GSB has been providing excellent insights for business leaders.

Wonderful lecture to advance my knowledge of commutation skills. Im starting my journey to self improvement, who else is here with me?

Am really grateful for this presentation.
I have always been nervous to ask my customers when they are paying their debts but now I feel able with structuring

Great educational video! Is there any chance you can upload the worksheet that was handed out in the lecture for viewers to reference (I'm curious to know what some of the other structured techniques are)? Thanks!

I am so glad I listened to this (again), it finally took hold. Your students are so lucky to have you as an instructor.

what is outstanding for me is, many old people want to hear and attend the seminar, and frequently ask the speaker how to talk effectively in order to talk without creating an altercation and ambiguity. Because I often see and feel, some of them are always feeling "I have been living in this world for a long time and you don't have the right to teach me how I live, specifically how to communicate with each other". But, amazingly, they're trying to listen and learn about it. I really appreciate those old people, furthermore, shout out to the speaker who gives a stunning presentation and education.

Brilliant talk....shows the way how to engage with audience effectively ❤

A good talk that deserves the speaker's name on the title- Matt Abrahams, and a completed intro in the brief.

Great presentation! The interactive structure really helped me to open my mind and think in ways I haven’t before to build fundamental and important skill sets.

I wish I would have watched this video before one interview that I had, the moment that anxiety came I was in trans mood :))I will use this next time
This is the best part of internet, we have so much information at one click away
Thank you!

I randomly clicked on this video just because I had time to kill but as soon as I heard the lecturer starts speaking, I was engaged in this lecture like I was allured by an addictive thing. I think this is truly an amazing lecture that everyone must watch regardless of whether or not you're a good speaker. Because apart from the lecture topic, the energy that he has and the power that the lecture itself gives me especially while watching people interacting with each other during this hard time, the pandemic, where I'm compelled to social distance myself, is so so helpful. Again, it was such an amazing and powerful lecture for overcoming my social anxiety, let alone for my knowledge.

Some very helpful tips that can be used in any setting. Great information given by the speaker, but extremely easy to listen to. His speech patterns were very easy to follow and not distracting mannerisms. I will definitely read his book and review his website.

I'm cleaning up my room and I was looking up some podcasts to listen to but then I came across with this video, and I'm glad I did. Really enjoyed it, and learned a whole lot about how I should speak to a variety of audiences.

This was really educational and kept me engaged the whole time. The skills i learned in this conversation is one that will cary on with me!

wow this was so awesome, had so much fun while doing my assignment and listening to it at the same time:)

luego de escuchar esta cátedra tuve que impartir una charla y usando estos principios mejore después de 7 u 8 minutos la confianza de continuar mucho mas natural, gracias, estupendo y funcional. Gracias.

Great talks indeed from communication expert Matt ABRAHAM. Thank you very much sir for your training online...

This video just change my perspective towards public speaking and answering questions when asked with meaningful content in it. Thank you for this awesome video.Liked and subscribed!! 👍

This was entertaining and informative. I'll definitely use the gift giving exercise. 👍🏾

thank you for this honestly, sometimes the answers seem easy but just dont realize what we do everyday with our time can effect our whole week or month.

This seminar is the best example of what he taught us.

This session is awesome. It’s so impactful. Thanks

as a French teacher trainer, I have to plan next weeks a training about how the emotions are involving in the different steps of writing production. your lecture helped me so much with how to deal with different kind of people. I'm also quiet surprised with the profil of your audience. by the way, thank you so much .

He was telling the truth, it is fun to point at things and call them something else. Took a while to get into it, but soon it became more natural and started to make me chuckle.

This video was amazing I’m glad it came into my recommended, I think now I can overcome the confidence and anxiety to toast and appreciate my family when we eat at the table together

Of all the videos i watch on UAclips,,,this is the most beneficial one av come through,,,I never thought am struggling when it comes to spelling out words quickly,,,😃😃😃 this is fantastic,,,well done 👍

Thanks!
Personally, I'm a great speaker! I have learned to do many research, presentation & speech in school!
The only problem I have
in public is, when someone gives me, the creepy feeling about her/him. Sometimes it doesn't take much, but just a simple glance!
I will try to have better preps before I go somewhere next time, maybe that would help!

In order to be effective speaker
- anxiety in control
- ground rules
- speak spontaneously
Anxiety is good but it’s important to manage. Make your audience feel comfortable first in order to do that we have to manage our anxiety.
NERVOUSNESS- greet it and acknowledge it!
Take a deep breath and say I’m having anxiety.
Reframing it- plan or spontaneous we have to do right!
9:05 presenting right
9:21 reframe as conversationist
Start with questions. GET YOUR AUDIENCE INVOLVED!!!

#1. Manage Your Feelings
- Acknowledge your anxiety
- Use personal pronouns
- Let go of what happens next: enjoy the moment and say present
#2. Manage your Brain
- Stockpiling ideas or patterns is unhelpful in spontaneous communication => Name the Wrong thing
- View questions as a gift, not a problem to solve => Imaginary Gift Giving
- Let your immediate response be, "Yes and..." -> continues the conversation
#3. Do not speak until you truly listen
- Empty your mind of your response => Spell Everything
- Focus, Listen, and Can't Think Ahead
- "Don't just do something. Stand there"
#4. The Effectiveness of Strucutre
- Structure helps the audience remember
- We need to figure out _what_ we're going to say and _how_ we're going to say it. Structure helps us with the _how_.
- Story 1: Problem, Solution, Benefit
-> Use to "Never Lose Your Audience"
- Story 2: What, So What, Now What?
TLDR;
0. Manage your anxiety
1. Get out of your way: name the wrong thing
2. Give gifts: View questions + spontaneous speaking as gifts
3. Take time to Focus & Listen
4. Use Structures to frame how you speak

How to deal with nerve
1. Greet Anxiety - say hello to it, it's normal and natural, Take a deep breath - Anxiety helps us, we just want to manage it
2. Reframing it as a conversation
- Use conversational language (Inclusive language)
- start with questions in your presentation
3. Be present
Spontaneous Speaking
1. Don’t get in your own way - first step get out of the way
- Don't worry about being perfect or doing stuff flawlessly. Dare to be dull. Aiming for greatness will stop you from answering
- Train the skill of improvisation, don't stockpile information, let your brain act spontaneously.
2. See things as opportunity to express yourself
- Make it an opportunity to clarify and explain what's in your head
- Try and have fun - give gifts
- Before - what do you want to tell them - end point
3. Slow down and listen to your audience
- Pause - pace yourself and slow down
4. Tell a story and structure
- Problem -> Solution -> Benefits
- "What? So what? Now what?" structure. Start firstly by talking about what it is. Secondly, why is it important . And then what the next steps are.
5. Practice

Watching this in 2021 and am so thankful for the tools he shared. What a fantastic, professional presentation!

It was a beautiful trip to a successful presentation and still relevant to today’s time. Thank you.

Am really filled with ineffable joy, me listening to this lecture, makes me pristine. 🥰🙏

Brilliant video for self-development. We overanalyse and evaluate when we think I want to give a great performance but if we dare to be boring , dare to face rejection therefore dare to be imperfect. Don’t use “No but…” (this is defensive), use “Yes and..” ( you can encourage someone to share more of whatever they say is strange to you).

1 control anxiety be in the present
2 get out of your own way, like broken rythm
3 see challenges as opportunities
4 structure
Issue
Solutions
Benefits
Extra : paraphrasing

Thank you for offering this information. I am a nervous speaker and appreciate your tips on how to manage this condition.

i’ve had job interviews that went so well just because i admitted the fact that i was nervous, not only did it show im honest about how i feel, it also showed i cared.

Its very important to really feel and believe in what you want to say and you will be effective but also its very important to train yourself so thanks alot for this video

If you wanna be successful, you most take responsibility for your emotions, not place the blame on others. In addition to make you feel more guilty about your faults, pointing the finger at others will only serve to increase your sense of personal accountability. There's always a risk in every investment, yet people still invest and succeed. You must look outward if you wanna be successful in life.

He Never uses "um","well","ah","hmm" for 50mins. Incredible....

Take a deep breath Acknowledge your anxiety
Conversation isn't a performance
Ask questions to engage the audience
Use conversational language
Be in the present moment by being physically active, listen to music, count backwards, say tounge twister warm up your voice,

It's my first time to be focused with this kind of content or talk. I am currently on my stage where I am looking for a career that I will enjoy for the rest of my life. I have observed that majority of the audience are in their 50 to 80s I think and already took their MBA degrees in Stanford, and they are still attending this kind of talk make me realize that life is an everyday learning, and we should continue educate ourselves no matter achievements we have. The speaker speaks clearly which is very good for me as a listener who's not a native speaking in English.

Awesome! Your potential seems timesless understanding your financial needs and chalking out a plan remains the smart way to prepare for the unexpected. 11years in investing space and extremely pleased with the decision I made. The good news is- it’s not too late

Im a brazilian english learner, and was amazed with the tips he gave, yes, and.. ill keep my life goal to estimulate the non structured comunication, that i've started with music by using random and not quite easy to anticipate rythms, and that improvisation based antistructure is one thing that is much more natural to portuguese language and way of thinking, and i say this not because im a brazilian, but because i finded this sui generis característic on the process of learning how the english language are used, talked or studied even by the natives.. its a language issue but not in the bad way, cause many different nuances are present just in english, like the use of pronoums and everything about the choice of words, think the linguists or the social scientists states that language is not just words different its a different way of expressing yourself, thinking and to organize your mental os internal speech... im not an language especialist much less an english expert so if something ringged your brain bells or got you interested, im just glad . Thnks

Little things when public speaking that are important >>> approach, attitude and practice
-Responding to cold calls
Spontaneous speaking examples introductions, feedbacks, Q/A and Toasts

This talk is really enlightening! Maybe this is me overthinking and judging, but you can see often older people in the crowd who just sit there during the exercises. Yet they seem interested in what's going on around them, they just don't wanna look interested. How easy it is to get set in our ways and not be open to improvement!

i dont have to act dull cuz thats how i talk every time. but after watchin this video, i feel it helps me a lot. thanks so much, sir. what i can distill from this is make urself and the listeners feel comfy, engaged and feel the opportunity to communicate and engage, not as a hassle or challenge. and also, i have to think and listen deeply while speaking in the moment. this video has been a blast, i laughed even when i didnt play the games. plus, seeing pp getting joyment from the conversation is one of my fav parts.

How to avoid the umms, humms etc
What makes an effective communicator effective
1:08 - 1:44
Interesting
My Note what type of tips you want to give to a podcastee
3:35
how should we imporve spontaneous SPEAKING
5:00
in fact, just this past week a study from Chapman University asked American's, what are the things you fear most? And among being caught in a surprise terrorist attack, having identity, your identity stolen, was public speaking. Among the top five was speaking in front of others.
10:10
How much does your content take value in a conversation meaning, does it have more impact then body language for example?
12:10
How do you have avoid the axienty of the crowd
23:20
We as people are reaction rather then responding naturally
25:45
See everything as an opprtunity
33:40
Yes and, Vs no but
34:05
You are a professional speaker, does it mean though you are a professional listener?
39:00
How to create stractured speech,
Because i remember seeing a study where it says We actually process structured information, roughly 40% more effectively and efficiently than information that's not structured.
41:00
How to not lose your audience?
41:30
We are in the virtual world, is publicing speaking changes there?
49:10
How to act in hostile sitautions?
51:10
How to act in situation where the crowd is in a hybrid meaning phyiscally there but also virtually in the computer

He’s definitely someone who can make you admit everything just by his personality

I was brushing my teeth and this video popped up on my feed. Instantly, I recognized Matt’s face right away.. he was my speech professor in 2007! So happy to see him here all of these many years later!! Good memories came back right away cause he was one of the best teachers!

Great speaker, very inspiring. I will work on those steps to improve my speaking. Thank you.

This felt like an educational stand-up, and I'm so here for it!

You know why u kept watching this till the 58th min and the 20th second? becoz of one thing.. He was talking spontaneously!! He wasn't distant from his audience and he used an understandable vocabulary.
Am going to read his book and look for other "conversations" of him.
Worth watching 👍

this couch is really givse me more confidence to practice communication with people ,and this podcast learn me more important things , all the rules works brilliant ! so keep practice your communication and attitude with other people , listen them carefully and focus what the are really mean than analyse all the words but on rule "think fast , talk smart"

It was very enjoyable and interesting, thank you a lot! i am using your activities with my students in speaking sessions

I participated in the tongue twister test and I have to admit that I find it very much fun and genuine in getting out of my own way

Best video I've watched on UAclips about communicating efficiently. I'm going to definitely apply some of these techniques.

Notes, general ideas, and summary:
Agenda of being an effective speaker regardless of it's planned or spontaneous Follows:
1. Anxiety management.
2. Ground rules.
3. Speaking spontaneously.
- Anxiety management
85% of people are nervous when they speak in public. Anxiety isn't inherently a bad thing it can help you focus. However, excessive anxiety could impair our ability to speak spontaneously.

The techniques used in anxiety management:
- When anxiety symptoms kick in few minutes before public speaking (as in gurgly stomach, shaking limbs, etc.), just be mindful about them, acknowledge them and don't resist them "We simply greet our anxiety and say hey" Take a deep breath and don't let anxiety spiral out of control.
- Re-framing public speaking as a conversation and not a performance. There is no "right" or "wrong" way of presenting (although there are certainly better or worse ways). there are multiple ways to make it as a conversation like:
- Start with questions: they are dialogic in nature. They could be rhetorical, polling, or simply asking for information.
- Using conversational language. Using an inclusive language and not distance the audience from ourselves and the speech, in addition to having a relaxed body language.
- Be present oriented. Don't think about the far future. This in turn will clear your mind and make you less nervous. There are some ways of becoming present in the moment such as doing pushups, walking, listening to music, tongue twisters (they can help in warming up the voice as an added benefit) or it could be anything that brings the attention and use some cognitive resources.
- Ground rules for being comfortable in speaking in spontaneous situations
- Get out of your own way. Dare to be dull. Don't worry about being perfect or doing stuff flawlessly. Improvise, don't stockpile information, let your brain act spontaneously. Train the skill of improvisation. Because aiming at greatness could be in your way due to over evaluation, and over analyzation which leads to freezing up.
- See things as opportunities and not as challenges or threats. Make it a conversation and don't make it an adversarial situation. Make it an opportunity to clarify and explain what's in your head, and understand what people are thinking. Take a "Yes, and.." approach instead of "No, but..".
- Slow down and listen. "You need to understand the demands of the requirement you find yourself in, in order to respond appropriately". Don't jump to conclusions without gathering enough information. So, slow down and listen to understand and be in touch with the receiver to fulfill your obligation as a communicator. "Don't just do something, stand there."
- Tell a story. Respond in a structured way. Having a structure is key to having a successful spontaneous, and planned speaking. It increases processing fluency which is how effective we process information. We process and retain structured information 40% more reliably and accurately than non-structured ones. For example to memorize a string of 10 numbers we structure them into 3,3, and 4 numbers. Structure helps us Remember.
A couple of useful structures:
- The "Problem > Solution > Benefit" Structure. You firstly start talking about what is the problem. Then talk about a way/ways to solve the problem. And finally, talk about the benefit of solving it. Never lose your audience. Set expectations and provide a structure to keep the listener on track. And this structure helps with that. Could be re-framed as "Opportunity > Solution [steps to achieve it] > Benefit"
- The "What? So what? Now what?" structure. Start firstly by talking about what it is. Secondly, why is it important . And then what the next steps are. This is a good formula for answering questions, and introducing people [Who they are? Why are they important? And what to do next with them (listening,drinking, etc..)]. In a spontaneous speaking situation we have to think about two things simultaneously. Figure out what to say and how to say it.
Practicing these structures is a key skill for effective spontaneous thinking. "Structure sets you free."

This ted talk is absolutely perfect for me I'm absolutely terrible speaking off the cuff and this is one of the few Ted talks my Professor made us listen to and I listened to the entire thing

He has answer to everything. God Level Communication Expertise

as a stutterer, it's really helpful for me to manage my anxiety.

Wow, I learned/remembered the power of rephrasing today. Thank you for reminding me of my public speaking days in undergrad😃

This was very helpful presentation and I will definitely be watching more of these soon.