people who got fired for making a tiktok - REACTION

Chick-fil-A girl owned up to her mistake, took the consequences, and can move forward with her life. She did wrong and owned it. Props. I would have given her another chance and I'm sure she would have been an exemplary employee from then on. But, she was fired. She can hold her head up for owning it. She learned. Now, let her move forward.

I can see Chik-filet girl being fired but being told she “disgraced” the store shows the store was disgraceful.

Honestly mad respect for the chick fil a girl. I understand that she violated the employee handbook by 1. Being on her phone and 2. Saying a customer’s name aloud, but disgraced the company? No, that’s going to far. She’s a kid who made a mistake- owned up to it - and dealt with the consequences of it. Im glad she took accountability and hopefully she’ll be able to find work elsewhere going forward! ❤

I also have to say that the woman who got fired from the Tech job had things backwards in attempting to mitigate her behaviour when she said that nothing confidential had been said during that clip. If they tolerate her filming during a meeting and releasing it on an open forum (especially when, by her own admission, she didn't even realise background conversation could be heard), then they have to tolerate anyone else doing it. And then if an employee accidentally releases footage that does contain confidential information, trying to deal with the issue at that point is just shutting the gate after the horse has bolted. You want to *prevent* such things happening, which means having a zero tolerance policy to filming during meetings. Simple.

Before the age of social media, you'd get fired for just texting on your phone or checking an email; why on earth would anyone think it's alright to film TikToks on company time without prior consent? I feel bad for her but she needed this experience to grow and learn.

I think the Chick-fil-A girl maybe should've got a reprimand. She didn't seem like a bad person, and she seemed to acknowledge her mistake reasonably enough. Love the editing on these videos!

I actually have respect for the chick-fil-a girl for owning up to her mistake and publicly apologizing. I'd totally hire her if I had a business down there! Keep your head up, girl!!

The funniest call center calls for me was one where a lady answered the phone and immediately started screaming at me that I was a slut and a buddy and a bitch and to quit screwing her husband, etc. It took me a minute to calm down before she realized what the call was about. I had her look at her caller ID. She was apologetic. I laughed SO HARD after that one. Another time it was a REALLY SLOW Sunday and I called this guy to verify charges and I got a 45 minute descriptive story about this man leaving for the airport for a work thing, not boarding the flight, and then going back home (can't remember why). When he got there his wife was in a tent in the backyard having sex with some guy. He listened for quite some time and told me all about it. It destroyed my call time statistics for that day but it was worth it. ☺

Regarding the woman that got fired 3 times, a lot of companies now have strict policies about posting even vaguely about the job online. Doesn't matter if it's positive or negative it can be grounds for dismissal.

Chik-fil-a girl not only owned up to breaking the policy on phones, & sincerely seemed to regret it. In both videos she was VERY respectful & even cute. Not rude or obnoxious. And she TOTALLY made working there look very uplifting, supportive, & a REALLY good vibe. And, the phone shouldn't of been recording, but her boss's were able to see how she continued doing her job, & met the customers needs...even with a coworkers zipper stuck in her hair. It's in the back of her head, she can't see it...most men are useless when trying to untangle girls hair from anything... like him. U could tell he just didn't want to move wrong & pull a chunk of hair out. Phone, & all policies are important. But I really think bosses were to quick to fire her. I think she'd be a great employee, & I'll bet u, that girl will never touch a phone while working again. C'mon Chick-fil-A... show some of that compassion, and mercy... hire her back!

I remember working at a call center and almost cried when an older man cussed me out for asking what he was looking for(I was selling cable TV). It was also around the same time that I lost a baby early on in the pregnancy and I was extremely sensitive. Thinking about it still upsets me. These companies don’t protect their employees.

As someone who lives in Austin Tx. I think there was more to the story. I tried to read the whole paper they sent and she did seem a bit odd. I LOVE Harry Potter but I don't think 3rd graders need that as a school assignment and she didn't have a curriculum for what they were actually learning. In that paperwork they sent her, the first thing they were upset about was she wouldn't respond to work emails or texts in a timely manner, within 24 hours. I think there was a lot more going on... But of course she only mentions that one part.

After the Columbine shootings, we had one teacher who had an open discussion about it. Only one. There was a kid who was bullied and he spoke about his feelings and it completely changed how everyone treated him. His bully’s sincerely apologized and everyone became closer after that. It was such an emotional experience, but it was so good to have a true open discussion about it. Unfortunately, the teacher was fired within a week. She truly cared about her students and really tried to help make a difference.

This shows just how addicted to social media some people are, when they know the consequences if they get caught,but still do it.

A friend of mine was a low-level supervisor for a major airline. When she went back to work after maternity leave she posted on facebook something very generic and simple related to going back to work, like “going to miss my little guy today.” It was barely a sentence. She’s always very professional. She got reprimanded for stating that. She decided the money and time away from home wasn’t worth it and asked to go back to her previous position. She was happier after that.

Having worked for two different call centers including a woman's clothing company, you wouldn't believe some of the calls we'd get. Part of the training was literally to let us know about the men that would call to make inappropriate advances (this was at the woman's clothing call center). We also had men working there too, but they'd hang up and call again until a woman would answer. The clothing was specifically geared toward women from the ages of 32-65, so you always knew when they were looking for low rise jeans for their girlfriends and things like that, that they weren't calling for our clothes lol. And don't worry, I don't work there anymore.

I used to work at chick fil a and it’s literally in the handbook that we aren’t allowed to take pictures of ourselves or videos with our uniform on unless done by the store. It’s sad she got fired but we would constantly get told this at the location I worked at.

I worked at a call center as a service rep then a team lead for 5 years. I called my own grandmother once and she didn't know it was me and she tore me a new one before hanging up on me. I had never heard that woman swear once in my life so imagine my shock when she was aggressively berating me and all the call centers that have ever called her 😂 I actually didn't know it was her since she's always gone by her middle name but when I put the middle and last name plus the phone number together, well.... we laugh about it now and she's much nicer to the people who call her 🤣 it's real though, so hard to hold your tongue sometimes in those jobs

Imagine being so disconnected from reality that you think it’s shocking to get fired for posting about your job while you’re at your job 🤦🏻‍♀️

Bottom line is no one should ever film a video during any work hour or meeting period. Too many chances for an oops you can never take back.

Yes, Charlotte, thank you. You're bound to get better service from a call center agent from being nice than yelling and cussing. In fact, we'll actually make more of an effort to accommodate the customer if they are nice. However, I do also understand many customer frustrations. I do actually allow myself to be yelled at a lot, understanding that they need to vent. But there is a fine line. Please remember that there are just people on the other end at the phone, also dealing with troubles of their own. In fact, one of the times I cry on the call is when I have a customer telling me positive things, like how much they appreciate my help or just that I listened to them. Those are the customers I cherish after the ones belittling and cussing at my colleagues and I. But I also urge customers to never allow an agent to treat them disrespectfully. Always note down the name of the agent you're talking to as well as the date and time. Those calls are recorded.

Awww I feel bad for Lexi. She’s sweet they could have given her a second chance. She’s not a disgrace she’s a sweet kid who owned up to her mistakes ❤

Chick-fil-A could've leveraged this as a unique marketing and recruitment moment, highlighting a fun work environment. It was also a chance to underscore the importance of being present at work and not on phones. They could've showcased their ethos of learning through mistakes, emphasizing growth and improvement. Why not have her visit various locations to share her experience and guide others? A reprimand? Maybe. But firing? Too extreme. She did not tarnish the brand's reputation. #GrowthThroughMistakes

You are correct. As a 15 year+ veteran in the call center industry, a huge amount of calls in a call center are completely rude, mean, racist, arrogant Karens and Kevins.
Not to mention there are male caller’s who will call just to hear a woman’s voice (if you get where I’m going) and there is literally nothing an agent can do while listening to a guy having a hay-day with his rocks as you are never allowed to hang up. However, supervisors can. When I was originally an agent I had this happen and it was so completely uncomfortable. My Super (male) at the time told me to get him if I ever had another one.
His way of handling this was fantastic. He had a deep raspy type voice, so he would jump in the call and ask if the customer was feeling well. (These customers would stop answering questions and start doing their little moan things. (*The ICK is strong here*)). If the customer didn’t answer (they usually did because his voice could rattle windows 10 miles away) he would then advise them we were calling the local police in his area to do a wellness check. (Yes, it is something that can and has been done a lot.) NOW THAT always brought a response.
From there he would continue asking,
“Are you sure you’re ok because we had heard moaning and were concerned. Oh you are good? Is anyone else there that needs assistance, again that moaning has us was really concerned. Nobody else is there, ok. Are you sure you don’t want me to call the local authorities for a wellness check, because again, due to the moaning, it sounded like you were in so much pain you couldn’t even talk. Ok sir, is there anything I can do for you? ….”
It was glorious. Our team couldn’t even hardly contain the laughter every time especially when he would get to the moaning sounding like pain. It was the only revenge we could get 😂

Sometimes it’s not just drama; it’s dangerous. I had a stalker who started sharing my personal business online. I had no idea how SHE was getting such private information. It was scary until I decided to delete all my social media and paid a company to erase all of my online footprints. But before…. I got petty and chose violence: I found out who it was, reported her and all of her many accounts so she can’t do this to anyone else. Privacy is priceless.🇵🇹🇧🇷💪🏻✊🏻

I worked for a Government Department which ended up in the news ALOT, but we were told we weren't allowed to make any sort of public statement about anything to do with work so it was made very clear to us right from the start. I think seeing social media is very prevalent in thus day and age, that all businesses should have something set in place so their workers know what is and isn't acceptable to discuss. Some of those dismissals were a bit extreme and should have just been a reprimand

I'm always nice to customer service, I've been there. Most of the frustrations the consumer has is about the situation that brought them to customer service in the first place. Granted, there are ALWAYS exceptions. Recently, I was on a chat with customer service for an issue I was having, and at the end, although my issue did not get resolved at that time, the agent actually thanked ME for being so kind and patient. They don't get many people like me. I said I've been on the other end, so I know what it's like. They thanked me again and wished me a nice day. It felt good that I made someone on the other side of the globe happy. Life's short, no time to be a crappy person, be a happy person.

Thank you, Charlotte! Yes, treat people who work customer aervice over the phone kindly! I had multiple over the phone, customer service jobs and it gets old QUICK when a caller comes on with an attitude and chooses to target that attitude at you.

The tech woman is so honest and accepting of being fired. I have a lot of respect for her.

Background for the smoothie guy, he ordered a *peanut butter* smoothie with no peanuts, he never informed the workers of his son's peanut allergy. As such the workers assumed he meant he didn't want the actual nuts added and just wanted smooth peanut butter, this is a reasonable assumption when someone is ordering a pb smoothie that contains both pb and peanuts.
So essentially the guy almost killed his son through his own negligence and blamed the teenaged workers who did nothing wrong for his own stupidity.
Edit: grammar

The thing about Chik-fil-A is that they are extremely hardcore about customer service. The success rate of getting a request to own a franchise approved is less than one percent, so even simple mistakes like this girl made can't simply be dismissed with a warning. She's not a bad person, but she just wasn't up to the standard they expect from their staff after this incident.

As someone who worked in a call center, being nice will make us more likely to go above and beyond. Even if you get what you need by being rude I will FIND ways to inconvenience you.

Lexii deserved a raise for her work dedication! Imagine taking a food order while your hair is getting ripped out your scalp. Ouch

The 3.5 years I worked in a call centre I refer to as my years in hell. Most employees were on anti anxiety meds and a few had nervous breakdowns. Would never do it again, but it made me a stronger person. I used to imagine putting on my suit of armor before taking my first call. Talked to some of the worst people on the planet but also met some nice ones. I am always kind to call centre workers.

Chick-Fil-A girl owned it and seemed sincerely apologetic. But what those in Canada who might not be aware of is this: she used profanity on a viral TikTok AS an employee of an ultra-ultra-religious company. Perception is everything. For example, they aren't allowed as staff to say "you're welcome" or "no problem". They say "my pleasure." So in corporate's eye, it really is a bad reflection on the company. 😞

Chick-Fil-A has some strict policies. However, the poor young woman continued to take the order and didn't disparage the company in anyway. It was a silly thing to do but firing her was harsh.

Had a coworker once that posted a video on youtube talking about how much he hated the job and the company. He was fired. The guy originally got the job because he knew the big boss. He wasn't good at the job at all. And frankly, we were all happy when he got fired. He did a lot of community organization stuff in our company, for the staff. He was so off base with the rest of us. all the events he planned were universally disliked. He hadn't taken the time to actually get to know us, and what kind of events we would enjoy.
None of us were negative to the guy or anything; we're not like that. So his hatred of the job wasn't born of us being negative towards the dude or anything, but he certainly was out of place. Even in an environment as diverse as ours is.

I’m glad some of these turned out great for them! I work in customer service and can definitely relate. It’s a tough job, you’re right though. Be nice and you will get the assistance you need. Be rude or worse and you’re not going to get anywhere 🤷‍♀️

I've worked in the service industries on and off for the last decade in food service and attempted a call center. Half the employees and managers are the problem. They usually refuse escalation or remediation to cover their asses. Customers rarely get mad over nothing, and more than half the time, I agree with them.

I worked in call centers for over ll years. I had been called every name in the book and told multiple times they hoped I died. I couldn't take it any more. Because of this, I always make sure to be kind and patient with any customer service calls I need to make. Because it's a hard job. When I tried to tell people that, I could see eye rolls and them saying "all you do is sit in a chair and answer a phone." There's a lot more to it then that.

I have a rule with my family that they only call me when I'm at work if there is an emergency. Even with the change to working from home the majority of the time, the rule remains.
I have less sympathy for the woman who was fired for posting a TikTok during a meeting than I do for the kid at Chick-fil-A. She's not a teenager. But I think teenagers should know better too.
You get paid to do your job, not post on TikTok. If you need to do that, do it on your lunch.

It’s embarrassing the amount of ADULTS who don’t understand why they’re fired after being on any social media at work. The lack of professionalism these days is astonishing.

Chick-fil-A girl actually made it look like a fun place to work, I'd have thought they'd be happy with any positive publicity they could get.

The scary thing with the guy at the (Blue Hoodie Girl solidarity) is he didn't just yell at them. He threw the smoothie IN HER FACE, screamed obscenities, called them stupid. And PROCEEDED TO TRY TO GET IN THE KITCHEN WITH THEM. The original video shows him trying to force his way into the area where they were, still screaming, pounding and kicking the door while they are all holding it closed. That is the absolutely most terrifying thing I've seen. No one does that without the intent to cause some kind of harm, I stand by that.

I used to work for a multinational bank ( a very very big bank) and they didn’t even want their employees to mention that they work for the bank in their personal social media accounts. Other than LinkedIn. We could never post anything remotely related to the workplace on our SNS. And definitely no filming during work hours. I’m baffled by the lack of self awareness of some of these adults working corporate jobs.

It still shocks me that there's zero protection for employees in US. Being fired on the spot is just surreal.

Charlotte's Videos makes me really happy and helps me get through rough days in life. I absolutely appreciate her

if this whole video doesn't show you how toxic social media can be for people, I don't know what is

I used to work at Chick Fil A. They take that phone rule very seriously. And they're very strict about image. Can't tell you the amount of times they'd stress how important it was that we always put the guests first and always smile. My grandma passed away and I still had to return and smile and be friendly towards guests. It can be a fun work enviroment but it is also very strict.

The bank employee who lost his job after his abusive tirade at teenaged girls in the smoothie shop, that man was legitimately terrifying during his tantrum. He appeared capable of physically assaulting the girls, who were truly frightened of being hurt. He was absolutely out of control. Maybe he’s on testosterone for a low sex drive and it made him rage, but whatever it was, it wasn’t safe or acceptable at all.

The dianeesmith person made it really hard to follow her story. I was just confused the whole time.... some of the stuff she was saying could reflect really poorly on her job and work ethics but she was saying things that were confusing and trying to make it seem like they were completely harmless. They still reflect your personality and character

I love the video's that show the customer's walking in on the workers doing tiktoks and they show what anyone would be thinking if they walk in on it lol. If I was just sopping away at a grocery store and saw the people that work in the story just dancing away in the middle of the store I would not be to happy.

The thing that drives me nuts about people at work using their phones is it is, or can be, a personal security issue. You do not know if someone who works with you or a customer coming to get food or product may need to shield their location or other details.
I had to deal with this at a previous job, and having to ask several coworkers multiple times on a daily basis to put their phone away until I was in a different area was infuriating. I literally could not do my job at times. Thankfully I do not work there anymore, and my security issue has been resolved for the moment.

I used to work in a call centre, and while it IS based in Australia, I wasn't born in Australia but have lived here for 2 decades, and I still have a slight Californian accent. I had a lady on the phone get so offended that she requested to speak to "someone in Australia" and I had to explain that, yes, we ARE in Australia. She requested to be transferred back to the queue anyway. Hilariously, the colleague of mine that she got was ALSO from California, which did NOT help that lady's temper. She got transferred to the team leader on duty that day. Who was from Oregon.
We were the only 3 non-Australian-born people working in the call centre, and this poor lady somehow got us ALL. We managed to get her transferred to one of the Aussie folks, who then spent 10 minutes reassuring her that we were NOT an overseas outsourced call centre, we WERE located in Australia, and that all the people she spoke to were in fact all in the same office, in Melbourne, before the lady calmed down enough to actually be helped. Hilariously, she had to be transferred back to me because the service she wanted could only be done by a small team of folks, and I was the only one working at that time (2 on break, the rest were off). She apologised to me though!
But yes, working in a call centre is the best way to lose your sanity.

I worked at a call center. The saying "kill them with kindness" isn't a lie yall lol. Had a couple of upset people call in before but when you're empathetic and act super sweet, they start feeling guilty and normally apologize. 😊

Chick-fil-A took that too far. They are a disgrace for their actions and firing her for something that stupid.

Look, I do feel bad for the Chikfila girl, but I also understand why they fired her. Her video went viral, and sometimes you have to come down hard to prevent these things from happening again. Chikfila is an amazing company. I’ve had students working there who got scholarships and were supported even after they left. It’s a give and take situation. The other side to that is they have really high standards. The fast food industry in general has gone downhill with service to the point where I just don’t go because of bad attitudes, messed up orders, laughing and carrying on and not doing their jobs (I worked fast food as a teen too, so I’m not coming at this one-sided). Never at Chikfila though. Their lines could be wrapped around the parking lot, and often are, but you will get in and out with courteous, fast, and accurate service. They keep that line in the sand for a reason. This girl will be fine. It is a teachable moment for her and will ultimately make her better at any future job. Not all consequences are mean, personal, demonizing, or labeling…they’re opportunities for growth.

I love how the girls are reacting to his video, and stay quiet while he's getting fired like he can hear them 😂😂😂😂
Edit... if I was the Chick-fil-A owner I would've given her verbal worming... We need to bomb that Job phone and help her get her job back. Ok, she did do a mistake, she accepted full responsibility for her actions. As we all seen she definitely regrets it 100%... Heck, I've seen murderers that had no remorse... NONE!!! NADA!!! 不!!! Não!!! Non!!! I'm sure y'all get the point 😂😂😂😂

I disagree, companies are getting tired of all this social media junk. Also, the teacher and the recruiter, they we’re waiting for an excuse to fire them and they found one, TikTok. People, if you make these posts and videos, employers see them and then your done. It’s that simple. ❤

I worked at a call center for 3 months and quit for 2 reasons. One of which I will not state but the other is that I had over 30 companies I was a CSR for as well as a financial bank and one day a customer called for a company and the call got so bad I was crying and had to take a break. It was horrendous and I will not go back to another Call Center. Also the messed up part is I was called in to the office because I didn’t handle the situation well apparently. When you could hear the guy just yelling at me, calling me a dumb b**** etc, I could barely get a word in.

Thinking she could call her boss a cünt in the snarkiest way possible and expecting to keep her job is the epitome of entitlement.

I'm actually surprised Chick-fil-A fired Lexi, I understand she was on her phone but it did show that even though she was in an absurd situation she still did her job very well & her coworkers behaved nicely & helped her out.

You are right about the fact that customer representatives get berated a lot! I worked for a sprint call center and customers would call in and cuss over a few cents of taxes being charged. It was ridiculous the way people would talk to us especially when we had no control over a lot of the things that happened.

Yes I do feel sorry for that poor girl who got fired from Chickfila. Good riddance honestly, for her not for them.

I have worked for numerous call centers and they've all been nightmares. When she said "thank god" I nodded and said YEP! I currently work in the switchboard at my local hospital and you'd think we wouldn't get nasty people but we do. Our greeting asks the caller what city and department we can connect them to. A few weeks ago I had someone rudely say "what city and department? Great, I got someone in egypt!", to which I informed him that we are based at our main hospital location in (city name).

To be honest I get it. Having someone broadcasting what happens within the organization can be a huge distraction. It can very easily make colleagues feel uncomfortable. And as an organization you don't want to have to check everyone's social media accounts to make sure whether or not you want to be associated with the content. It is perfectly reasonable to be strict about social media, knowing just how easily things can spin out of control when you broadcast it on a platform that can potentially reach damn near every human being on earth. That said, I feel bad for the chick-fil-A girl and think a stern warning would have been plenty.

The take-away from these: Don't put your work life on social media unless you're willing to lose your job over it.

As a survivor of various call centers for 20+ years, I can confirm. We do get berated on a REGULAR basis. I had one guy tell me off for not laughing at his lame joke making fun of my name. We get crap for the stupidest stuff and we can't answer back. I've had places where we couldn't even hang up if a customer is abusive or cursing. It is hell.

Companies don't want their employees on TikTok during their shifts or sharing work stories on social media because they are supposed to be WORKING and part of being a professional is not talking about company business outside of the company. Even fun workplaces are workplaces first. If you don't like it, start your own company and figure out how to keep it from going bankrupt when everyone is goofing off instead of doing their work.

I tend to feel like a burden to ask customer service workers to fix something with my order whether it be my fault or not. One example I can give is I had gone to Starbucks early one morning and I forgot to order my drink with almond milk (I'm lactose intolerant but whether dairy is in it or not doesn't particularly matter I just prefer to get dairy free). They had already finished making my drink when I thought out loud "I forgot to ask for almond milk" the workers said that they'd remake my drink. The workers insisted that they make me a new drink and I felt bad because it was my own fault that I had forgotten, and they didn't need to since I would've enjoyed the drink anyway. I still feel bad about it since they'd be going out of their way to fix my mistake.

The chick filet girl was the most mature and seemed the youngest. She was such a sweet innocent kid and I bet she had a lot of friends there.

"It's not her fault she went viral..."
The second she hit record, it was her fault

I feel like the Chick-Fil-A lady should've gotten off with a warning. You're right- she made working for that company look fun! Now, everyone knows that they absolutely are not any fun at all. 😑

I spoke to a guy from an Indian call centre recently. It was Amazon I was calling re a faulty product.
He spoke English with an Indian/Australian accent. He is quite possibly the most upbeat and positive person that I have ever spoken to from any call centre.
What’s more, he sorted out my problem.
5* experience. :)

I’ve worked for School Districts before, and I can say I don’t think I’ve ever encountered a District that a teacher can’t “make a school look bad” in its board policy. The only thing that could be an issue is insubordination.

dude she didn't deserve that and I hope the people who treated her like that reap what they sew.

I agree with you, Lexi of Chik Fil A should not have been fired. Given a stern talking-to and told to never use her phone at work again, sure. But she didn't do anything that defamed Chik Fil A. Her manager firing her defames Chik Fil A.

It's crazy to me how easily you can get fired in the US. In my country you can't get fired unless you've done something extreme, or unless you've been given several warnings for something. The employer needs a valid reason to fire you, and it's regulated by law. If someone got fired for using their phone once, the employer would get sued.

As someone who has worked at 3 different call centers I can say with certainty, they can be soul crushing. My very first job at 18 was at a call center, I asked a very simple yes or no demographics question. This guy went nuts, I tried remaining calm and saying everything I was trained to say. Nothing worked so I flagged down a supervisor with tears in my eyes, he sent me on break and said to come back when I was ready. I was there for 1.5 years and I was so happy and relieved they fired me

Places like McDonald’s and Chik Fil A will advertise that they’re a super fun place to work but the second somebody smiles they’re written up for slacking. Yes, she probably shouldn’t have been making a tiktok during work, but she didn’t swear, she was actually quite professional while I would’ve been screaming. She didn’t deserve to be fired for it.

That first guy is just lucky it was decent people who got hold of that number and warned the guy. Without knowing who that guy was, or his life story, there's no way to know the potential consequences of a "mistake" like that!
Also, Ms "I'm only embarrassing myself at this point....it works for me" Dobre. It works for us too lol

I used to work at a call centre and when I tell you that the clients we were calling are beyond rude...my goodness 🤦🏽‍♀️. Besides the rude ones, there were nicer clients but i don't see myself working there again and the money wasn't even worth it 🚶🏽‍♀️.... I left and I'm happy I did

The Chick-Fil-A girl wasn’t fired for being on her phone, she was fired for cussing because they’re a religious company and it goes against their morals and makes the company ‘look bad’ 🙄 I feel bad for her. It should’ve been a warning

3:35 as a millennial who was fired over a tweet 10 years ago, I consider myself a pioneer to this situation lol. Learn the lesson and move on, it’s iight.
Just learn and don’t become that dr who lost her license 🤦🏽‍♀️😊

The guy who got arrested for his behavior in the smoothie shop had it coming. I'm so glad they nailed him. I watched that video and the things he did and said were horrible. He even tried to come back behind the counter to go after those teenagers. The video cut off shortly after that so I'm not sure what happened beyond that, but I'm glad they called the police on him. There was no excuse for that behavior.

I had someone who worked at a call centre get angry at me because I wouldn’t swap electricity accounts to the one he wanted me to move to. I repeatedly told him that I was in the middle of making dinner and that I couldn’t talk at that time but that I was happy where I was. In the end I hung up but not before I got probably about 20, ‘one minute please miss because you need to listen to this as it’s a better provider’ crap. I always try to be polite and his call is the first one that I’ve hung up on in the middle of his tirade. Sometimes it’s the call centre that’s the problem.

As much as I feel sorry for the Chick-Fil-A girl, some companies are STRICT. I worked for a company that fired my friend because he posted on a public forum. They're reason, he said, "I work for this company. This is how the rule works." It's nothing open to interpretation; he literally recited a rule from a rule book. But because he was claiming to be a representative of the company, he was fired for posting online. And that took less than 8 hours.
Edit : To put that in perspective. He posted. Paperwork was done. I arrived. I had to let him go beginning of the day. THAT is how fast it can happen.

As someone who USED to work in a call center, customers like that are typical. That was the extreme, but yes, that does happen. I was asked to tell them where I'm from, prove I'm American, and if I speak English. Not to mention those who have made me cry (twice), shifted the blame on me, and accused me of treating them like idiots when I adjust the way I speak (i.e. rather than say "turn your phone off" I say "turn the phone completely off") The day I quit, I left the building singing (think the meme of Nicole Kidman finally divorced from Tom Cruise).

You're so amazing Charlotte. People are so mean to you when you work for a call centre i wish more people would be nice.

I saw the video of the man who found peanuts in his son's smoothie. It was a call-in order. He came in and started a tirade about the mistake made. He wanted to know who made the smoothie - anyone behind the counter could have made the smoothie, so no one knew who made it. Rather than just calmly coming in the store and talking about the error, he was a terror to the teenagers working at the facility. He could have said, "an error was made, can you please make a fresh smoothie without peanuts?" They would have done so without a problem. Instead, his behavior was off the wall. It was pretty bad.

I worked at a call center once and due to the horrible threats on my life/ verbal abuse I was forced to endure daily I had a mental break. I started having nightmares about being at work and couldn't even leave my house without crying. The worst part was that the call center made us push a gift subscription to their service even with angry customers we knew wouldn't want to hear about it which just increased the negative interactions I had. Call centers sound nice, or at least they did to me with full time hours and benefits, but they really aren't worth the mental strain.

I use to work at a call center in 2003.. it was already horrible with them rude customers. I cannot imagine how is it now! Always be nice to then unless they’re rude, hang up and call again lol

I was hired at a Dollar Store my mom interviewed at after my own interview, and my first day they told me they would rather have my mom than me because she had better experience as a cashier. But I think the truth is one of the employees that was helping me was the wife of my boss at Michael’s (which was literally one store over) and he belittled me and demoted me to janitorial without actually demoting me.

For the texas teacher, if you read the sub-bullet points... she wasn't fired for teaching them their legal and constitutional rights... she went off-curriculum and they also wanted to know if the sitting was instigated by her or the students. The line about TEKS, it stands for Texas Essential Knowledge and Skills and is basically a list of guidelines that teachers are to follow to ensure students are getting a: the same level of education at the same grades, and b: the same level of attention from each teacher.
It's not always so cut and dry. And she still shouldn't have been fired. But it wasn't quite what she made it out to be. Based on their other notes, this is also likely not the first time she's gone against the grain as it were.

Worked at Dunkin Donuts. I put sugar in a coffee that was "no sugar".
The woman sipped it, spat it out and scolded me - "IF I was a diabetic, you could have killed me." 😮
I never made that mistake again. 20 years later, I still remember it. He could have just scolded and went on his merry day. It probably would have made a more lasting impression.

They probably saw the Chick-fil-A girl as goofing around. She probably shouldn't have been recording for sure to ensure she was fully focused, but they should've given her mad props for still doing her job well while her hair was stuck and being pulled. So, I feel bad for her, but I feel 50/50 about her getting fired. I feel like maybe should should've gotten off with a warning, as she seemed like she genuinely didn't realize she was doing something wrong.

The coffee girl who doesn't think she should have been fired for posting a recording from a meeting... there's a reason they cited gross negligence rather than company secrets/confidential info. Because it shows you are a risk for accidentally exposing something in the future and not even realizing it.

As someone who works for a call center - people are either super friendly or totally rude. No middle ground.

I had a friend who worked in a call center in the U.S., but she was originally from a Caribbean island. She had an accent that sounded British to me. She had a call where someone said, "I want to speak to someone in the U.S." She told them that she is in the U.S. You can't always tell by the way someone speaks.

Chik-fil-a is super strict with their image policy. I once got in trouble for a sexual comment that was said to me by my (now) ex-boyfriend while we were off the clock, but still in uniform. I didn't condone the comment and told him right then and there that the comment was inappropriate and not to talk to me like that. I still got in trouble despite telling the owners this. They said because he was my boyfriend, I was responsible for everything he said. I was upset.