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people who got fired for making a tiktok - REACTION

  • Опубліковано 24 вер 2023
  • people who got fired for making a tiktok - REACTION
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    Hey there, lovely viewers! 👋 Are you ready for some jaw-dropping insights into the wild world of social media? 📱💥 Hold onto your hats, because in today's video, we're diving into a topic that's been causing quite the stir: how TikTok might just be shaking up the job market like never before! 😱📉
    It's your girl Charlotte Dobre here, and trust me, I've got the scoop on this digital phenomenon that's leaving heads spinning. 🌀🤯 Picture this: a world where 15-second dance routines, hilarious lip-syncs, and mind-boggling challenges could potentially lead to job losses. 🚫💼 Sounds crazy, right? But buckle up, because it's happening!
    We all know how addictive TikTok can be - one minute you're scrolling, and the next, you're attempting the latest viral dance in your living room. 🕺💃 But what if I told you that while we're getting our groove on, some traditional jobs might be in jeopardy? 🙅‍♀️👷‍♂️
    Think about it: with millions of users glued to their screens, companies are jumping on the TikTok bandwagon, using it as a unique marketing tool. 📢📈 But what happens to jobs that once relied on more traditional advertising methods? Are billboards, magazine spreads, and even certain TV commercials becoming a thing of the past? 📺🚫 Well, my friends, the writing might just be on the virtual wall.
    But it's not just the ad world feeling the heat! 🔥🌍 Even some individuals with regular 9-to-5 gigs are striking out on their own, thanks to the platform's insane reach. Who knew that sharing your quirky talents or life hacks could turn into a full-time career? 🤹‍♀️🛠️ From makeup artists to DIY gurus, TikTok is becoming a place where creativity equals cash.
    So, is this a bad thing or just the natural evolution of the digital age? 🤔 Are we witnessing a revolution that's putting power back into the hands of the people, or are we waving goodbye to certain job titles forever? 💔👋 One thing's for sure, my friends - TikTok is rewriting the rulebook faster than we can say "viral sensation"!
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КОМЕНТАРІ • 3,4 тис.

  • Sharon Gammell
    Sharon Gammell 2 місяці тому +4102

    Chick-fil-A girl owned up to her mistake, took the consequences, and can move forward with her life. She did wrong and owned it. Props. I would have given her another chance and I'm sure she would have been an exemplary employee from then on. But, she was fired. She can hold her head up for owning it. She learned. Now, let her move forward.

    • Stephinachan13
      Stephinachan13 2 місяці тому +246

      If anything Chick-Fil-A firing her for that just killed their own rep.
      Chick-Fil- A who? BRB getting KFC and McDonald's.

    • TheForgottenAddams
      TheForgottenAddams 2 місяці тому +116

      Well the phone thing is in like every handbook.

    • Famluna
      Famluna 2 місяці тому +302

      I feel like telling her she was a disgrace is a bit much.

    • NIQOLE
      NIQOLE 2 місяці тому +101

      Maybe she'd been given multiple warnings already but w this going viral, their hands were tied 🤷🏻‍♀️
      They all seemed pretty comfortable filming so it was likely not their first one

  • JP Baley
    JP Baley 2 місяці тому +151

    I can see Chik-filet girl being fired but being told she “disgraced” the store shows the store was disgraceful.

    • patrick peters1988
      patrick peters1988 Місяць тому +5

      No evidence they actually said that for all we know that's just how she took it not saying they didn't but to automatically assume is wrong

  • Rose
    Rose 2 місяці тому +544

    Honestly mad respect for the chick fil a girl. I understand that she violated the employee handbook by 1. Being on her phone and 2. Saying a customer’s name aloud, but disgraced the company? No, that’s going to far. She’s a kid who made a mistake- owned up to it - and dealt with the consequences of it. Im glad she took accountability and hopefully she’ll be able to find work elsewhere going forward! ❤

    • Dee
      Dee 2 місяці тому +13

      No. She is immature. Kids don’t work. Don’t call her a kid. She is very immature and that is very evident in the video.

    • TmcB GrrL 007
      TmcB GrrL 007 Місяць тому +3

      Oh the shame! Poor girl. Everyone knows, including Corporate Office. Yikers!! This too, shall pass~~

    • jessilyn allen dilla
      jessilyn allen dilla Місяць тому +7

      chick-fil-a is a religious' values based company they don't even operate on Sundays

    • Amaris Frede
      Amaris Frede Місяць тому +28

      @Dee Kids do be working though. Most of the videos about Karens verbally (and sometimes physically) abusing servers or retail staff show 16-year-olds in either summer jobs, or saving for college.

    • Harmony With Horses
      Harmony With Horses Місяць тому +5

      No, pretty sure that the 2. Was the omg because Chick-fil-A is a Christian owned company.

  • pszczolka80
    pszczolka80 2 місяці тому +345

    I also have to say that the woman who got fired from the Tech job had things backwards in attempting to mitigate her behaviour when she said that nothing confidential had been said during that clip. If they tolerate her filming during a meeting and releasing it on an open forum (especially when, by her own admission, she didn't even realise background conversation could be heard), then they have to tolerate anyone else doing it. And then if an employee accidentally releases footage that does contain confidential information, trying to deal with the issue at that point is just shutting the gate after the horse has bolted. You want to *prevent* such things happening, which means having a zero tolerance policy to filming during meetings. Simple.

    • Harmony With Horses
      Harmony With Horses Місяць тому +11

      She could have been NOT fired if she'd put "oh no" or "dumb ways to die" over the original audio lol. All it takes is a few clicks and she'd still have her job. But, see, she was totally gonna start her own company, anyway, so it's all good! 👍

    • Jon Nelson
      Jon Nelson Місяць тому +19

      @Harmony With Horsesor she could have stopped tik toking for the time she was at work.

    • jennifer
      jennifer Місяць тому +9

      Well said! She was working! They don’t pay her to screw around filming them without consent! Anyone saying she did nothing wrong clearly have never been responsible for a company!
      Let’s say they pay you to clean their house & watch their kids. Yet they keep finding you sitting on the patio drinking coffee online! NOT watching your kid and NOT cleaning! Then bing… 5pm time to go!
      You pay people to work not fk around online!

    • little dutchie
      little dutchie Місяць тому +1

      Yeah, not smart. But 4:30 in the morning? Like wtf is your boss even expecting you to be in a meeting at that time of day??? Really??? 😮😮

  • as as
    as as 2 місяці тому +693

    Before the age of social media, you'd get fired for just texting on your phone or checking an email; why on earth would anyone think it's alright to film TikToks on company time without prior consent? I feel bad for her but she needed this experience to grow and learn.

    • April-Adele Whyte
      April-Adele Whyte 2 місяці тому +26

      Probably because they aren't old enough to remember or know about those times lol

    • as as
      as as 2 місяці тому +49

      @April-Adele Whyte They still went through schooling where using phones would be prohibited. That's one of the benefits of high school, if you pay attention, it teaches you some secrets to the real world. Even if they aren't familiar with those days, it's common sense that you shouldn't be using these devices, let alone making content during company time.

    • Catherine D’orian
      Catherine D’orian 2 місяці тому +21

      @April-Adele WhyteBut no one wants to pay someone to work and they’re playing on their phone instead

    • Suspended in Gaffa
      Suspended in Gaffa 2 місяці тому +18

      ​@April-Adele WhyteWas she too young to understand the employee handbook when she was hired?

    • coldeld
      coldeld 2 місяці тому +13

      My father wouldn't even allow us to call to him at work unless it was a life threatening emergency.

  • Mina Nes65
    Mina Nes65 2 місяці тому +202

    I think the Chick-fil-A girl maybe should've got a reprimand. She didn't seem like a bad person, and she seemed to acknowledge her mistake reasonably enough. Love the editing on these videos!

    • Xiolee
      Xiolee 2 місяці тому +4

      Greatly disagree

    • Looking In With Victor B
      Looking In With Victor B Місяць тому +7

      She might be a good person, but she filmed for social media in the building. Meaning that just reprimanding her would inspire others to do the same.

    • xhocusxpocusx
      xhocusxpocusx Місяць тому


    • Xiolee
      Xiolee Місяць тому +3

      @xhocusxpocusx chick fil a is one of those fast food chains that it is actually very hard to get hired at. They do so many programs like scholarships and the like only for their employees. Plus it is in their contract when they start working for chick fil a they can be fired for this. being on your phone and video recording yourself at work is a big no no. It shows how unprofessional they are.
      chick fil a is known for their professionalism. have you ever been to one where on the rare occasion they will give you bad customer service. I haven't.

    • Laura Wendt
      Laura Wendt Місяць тому +3

      I think her bosses were prob boomers who didn’t understand viral good vs viral bad press. Don’t be on your phone but it was goofy not harmful

  • Chris Isaacson
    Chris Isaacson 2 місяці тому +1893

    I actually have respect for the chick-fil-a girl for owning up to her mistake and publicly apologizing. I'd totally hire her if I had a business down there! Keep your head up, girl!!

    • Cezar Black
      Cezar Black 2 місяці тому +18

      exactly period

    • Nicolas Joly
      Nicolas Joly 2 місяці тому +19

      You're right : she seems to understand the issue. But i feel to thing clash here : the young on permanent search of instant fame and the old that are indignate by the possibilities of technologie. I mean, the idea of filming myself on the job while doing it (not taking a break and do a little video where you can't tell I'm on work place unless you know the place) never cross my mind, but I'm not doing any tiktok/instagram/reddit/ .... I find the punishement (fired) a litte harsh, but in a way, for a cie that work with a lot of young poeple, it might be a good choice to do so to avoid some stupidity.

    • perfect0nly
      perfect0nly 2 місяці тому +22

      Yeah but is she sorry or sorry she got caught? Don't trust her crocodile tears

    • Perfectly imperfect
      Perfectly imperfect 2 місяці тому +12

      ​@perfect0nly Okay but you have no Way of knowing that those were crocodile tears ! So... Can't just the same that you know what you're talking about.

    • Kathleen Smith
      Kathleen Smith 2 місяці тому +11

      @Perfectly imperfect I think her wearing her CFA shirt and name badge while responding to the firing was an odd choice.

  • Robin Edwards
    Robin Edwards Місяць тому +18

    The funniest call center calls for me was one where a lady answered the phone and immediately started screaming at me that I was a slut and a buddy and a bitch and to quit screwing her husband, etc. It took me a minute to calm down before she realized what the call was about. I had her look at her caller ID. She was apologetic. I laughed SO HARD after that one. Another time it was a REALLY SLOW Sunday and I called this guy to verify charges and I got a 45 minute descriptive story about this man leaving for the airport for a work thing, not boarding the flight, and then going back home (can't remember why). When he got there his wife was in a tent in the backyard having sex with some guy. He listened for quite some time and told me all about it. It destroyed my call time statistics for that day but it was worth it. ☺

  • Jaye Only
    Jaye Only 2 місяці тому +124

    Regarding the woman that got fired 3 times, a lot of companies now have strict policies about posting even vaguely about the job online. Doesn't matter if it's positive or negative it can be grounds for dismissal.

    • Julia
      Julia 2 місяці тому +18

      Exactly. An organization does not need employees posting anything at all about work stuff. Many industries are regulated and you have to have strict policies as all it takes is one muppet to post something that gets the company fined. That aside, I would have thought most adults understand that you don’t post things about work online, especially complaining about work or non public information.

    • wingsonwater
      wingsonwater Місяць тому +16

      Yeah her justifications sounded kind of weak to me.

    • MoonyOllie
      MoonyOllie Місяць тому +13

      It's her complete obliviousness about it for me. I would kind of understand it from a teenager on their first summer job (and still-) but a 30 year old being this obtuse? Nah

    • Kelly Hills
      Kelly Hills Місяць тому

      Schools, as well.

    • snstrong
      snstrong Місяць тому +4

      Her 1st and 2nd were warranted, but the 3rd one? Idk, i took it like she was having an existential crisis just articulating she's not sure about life. That is not specific to a company at all we would all be fired for having those moments out loud.

  • Michelle Hall
    Michelle Hall 2 місяці тому +19

    Chik-fil-a girl not only owned up to breaking the policy on phones, & sincerely seemed to regret it. In both videos she was VERY respectful & even cute. Not rude or obnoxious. And she TOTALLY made working there look very uplifting, supportive, & a REALLY good vibe. And, the phone shouldn't of been recording, but her boss's were able to see how she continued doing her job, & met the customers needs...even with a coworkers zipper stuck in her hair. It's in the back of her head, she can't see it...most men are useless when trying to untangle girls hair from anything... like him. U could tell he just didn't want to move wrong & pull a chunk of hair out. Phone, & all policies are important. But I really think bosses were to quick to fire her. I think she'd be a great employee, & I'll bet u, that girl will never touch a phone while working again. C'mon Chick-fil-A... show some of that compassion, and mercy... hire her back!

    • Geronimo553
      Geronimo553 19 днів тому

      She was great and a star employee. But their managers don't value quality over quanity. Which speaks far louder and negativr about the company than this girl's fun inviting video.

  • Jennifer Roberts
    Jennifer Roberts 2 місяці тому +92

    I remember working at a call center and almost cried when an older man cussed me out for asking what he was looking for(I was selling cable TV). It was also around the same time that I lost a baby early on in the pregnancy and I was extremely sensitive. Thinking about it still upsets me. These companies don’t protect their employees.

    • MSinistrari
      MSinistrari 21 день тому +2

      I still have the mental scars from working in call centers for years. I still remember one when I was tech support for an internet provider where after all was said and done, it was a hardware issue on his computer that he had to call the manufacturer on. He went through the roof raging and stated he knew where our call center was and he was going to show up with a gun. As he did live in the same city we were located in, I let my boss know about it. All he said was he'd have security stay with me when I waited for my ride after my shift. Being that the security guy was absolutely ancient and carried his oxygen tank, I was a little more confident in ducking and weaving if it came down to it.

  • Tessa Molidor
    Tessa Molidor 2 місяці тому +114

    As someone who lives in Austin Tx. I think there was more to the story. I tried to read the whole paper they sent and she did seem a bit odd. I LOVE Harry Potter but I don't think 3rd graders need that as a school assignment and she didn't have a curriculum for what they were actually learning. In that paperwork they sent her, the first thing they were upset about was she wouldn't respond to work emails or texts in a timely manner, within 24 hours. I think there was a lot more going on... But of course she only mentions that one part.

    • Stars At Night
      Stars At Night Місяць тому +28

      I also think that "teaching kids about their rights and the constitution" could mean all sorts of things. Like. Was she teaching kids that they have the right to refuse to listen to authority? Like, its technically true but causes all sorts of problems and not really an appropriate topic for third graders. What was she teaching about the Constitution? That it was written by slave owners? Once again true, but not the kind of truth that third graders are ready to confront.
      Third grade is just, really young for any kind of nuanced topic, and she read like, five words in the several sentance long complaint. I wonder what the rest of it said.

    • Elizabeth Huie
      Elizabeth Huie Місяць тому +5

      I agree with you.

    • WhoIs. JohnGalt
      WhoIs. JohnGalt Місяць тому +10

      @Stars At Night Yeah; the whole "trusting whatever this person said online" thing is...unwise.

    • Amber Valentine
      Amber Valentine Місяць тому +7

      @Jenny Empsonyes. You need to read the lines under it for full context. But of course, people like that only give you the info that makes them the victim. She deserved to be fired.

  • Younger Dreyfuss
    Younger Dreyfuss 2 місяці тому +1615

    After the Columbine shootings, we had one teacher who had an open discussion about it. Only one. There was a kid who was bullied and he spoke about his feelings and it completely changed how everyone treated him. His bully’s sincerely apologized and everyone became closer after that. It was such an emotional experience, but it was so good to have a true open discussion about it. Unfortunately, the teacher was fired within a week. She truly cared about her students and really tried to help make a difference.

    • Jily Smiles
      Jily Smiles 2 місяці тому +148

      I woulda rioted wtf!!

    • sam c
      sam c 2 місяці тому +256

      Shame she was fired. Teachers like that save lives.

    • Morgan Marie
      Morgan Marie 2 місяці тому +141

      That's absolutely so sad. We live in a very backwards world!!!

    • Aurochs hunter
      Aurochs hunter 2 місяці тому +156

      Need someone higher up to fire the person who fired that teacher, then give said teacher the position of the person who fired her in the first place.

    • Nicole Hegarty
      Nicole Hegarty 2 місяці тому +34

      My aunt was in Columbine, when the shooting happened. Unfortunately. Her name is Jessica Jones.

  • ruth simpson
    ruth simpson 2 місяці тому +27

    This shows just how addicted to social media some people are, when they know the consequences if they get caught,but still do it.

  • Michelle B
    Michelle B Місяць тому +20

    A friend of mine was a low-level supervisor for a major airline. When she went back to work after maternity leave she posted on facebook something very generic and simple related to going back to work, like “going to miss my little guy today.” It was barely a sentence. She’s always very professional. She got reprimanded for stating that. She decided the money and time away from home wasn’t worth it and asked to go back to her previous position. She was happier after that.

  • Gina KN
    Gina KN 2 місяці тому +13

    Having worked for two different call centers including a woman's clothing company, you wouldn't believe some of the calls we'd get. Part of the training was literally to let us know about the men that would call to make inappropriate advances (this was at the woman's clothing call center). We also had men working there too, but they'd hang up and call again until a woman would answer. The clothing was specifically geared toward women from the ages of 32-65, so you always knew when they were looking for low rise jeans for their girlfriends and things like that, that they weren't calling for our clothes lol. And don't worry, I don't work there anymore.

  • Lilian Mejia
    Lilian Mejia 2 місяці тому +72

    I used to work at chick fil a and it’s literally in the handbook that we aren’t allowed to take pictures of ourselves or videos with our uniform on unless done by the store. It’s sad she got fired but we would constantly get told this at the location I worked at.

    • N Bucwa
      N Bucwa 28 днів тому +1

      That's fair. They still had no right to speak to her that way though.

    • Geronimo553
      Geronimo553 19 днів тому

      Every company does this to avoid legalities.

    • Ladyelaine Fairchild
      Ladyelaine Fairchild 13 днів тому +2

      Yes the company can’t start picking and choosing what to enforce. Next time it could be a “joke” about touching customer food that goes viral or kids dancing or clowning around the grill or the fryer where they could get hurt. Zero tolerance is the way to go.

  • Courtney McTaggart
    Courtney McTaggart Місяць тому +5

    I worked at a call center as a service rep then a team lead for 5 years. I called my own grandmother once and she didn't know it was me and she tore me a new one before hanging up on me. I had never heard that woman swear once in my life so imagine my shock when she was aggressively berating me and all the call centers that have ever called her 😂 I actually didn't know it was her since she's always gone by her middle name but when I put the middle and last name plus the phone number together, well.... we laugh about it now and she's much nicer to the people who call her 🤣 it's real though, so hard to hold your tongue sometimes in those jobs

  • SmallLady
    SmallLady 2 місяці тому +384

    Imagine being so disconnected from reality that you think it’s shocking to get fired for posting about your job while you’re at your job 🤦🏻‍♀️

    • Agustin Rodal Alonso
      Agustin Rodal Alonso 2 місяці тому +9


    • Wickid Mainah
      Wickid Mainah 2 місяці тому +24

      I agree plus there's something else I notice about some of the clips where the people genuinely didn't understand why they were fired, or why they didn't get a warning.
      If it's state in the handbook, or contract, that IS your warning

  • LaVaun Johns
    LaVaun Johns 2 місяці тому +33

    Bottom line is no one should ever film a video during any work hour or meeting period. Too many chances for an oops you can never take back.

  • Gabby
    Gabby Місяць тому +15

    Yes, Charlotte, thank you. You're bound to get better service from a call center agent from being nice than yelling and cussing. In fact, we'll actually make more of an effort to accommodate the customer if they are nice. However, I do also understand many customer frustrations. I do actually allow myself to be yelled at a lot, understanding that they need to vent. But there is a fine line. Please remember that there are just people on the other end at the phone, also dealing with troubles of their own. In fact, one of the times I cry on the call is when I have a customer telling me positive things, like how much they appreciate my help or just that I listened to them. Those are the customers I cherish after the ones belittling and cussing at my colleagues and I. But I also urge customers to never allow an agent to treat them disrespectfully. Always note down the name of the agent you're talking to as well as the date and time. Those calls are recorded.

  • Coll 44
    Coll 44 20 днів тому +2

    Awww I feel bad for Lexi. She’s sweet they could have given her a second chance. She’s not a disgrace she’s a sweet kid who owned up to her mistakes ❤

  • AlphaScholar
    AlphaScholar Місяць тому +18

    Chick-fil-A could've leveraged this as a unique marketing and recruitment moment, highlighting a fun work environment. It was also a chance to underscore the importance of being present at work and not on phones. They could've showcased their ethos of learning through mistakes, emphasizing growth and improvement. Why not have her visit various locations to share her experience and guide others? A reprimand? Maybe. But firing? Too extreme. She did not tarnish the brand's reputation. #GrowthThroughMistakes

    • Geronimo553
      Geronimo553 19 днів тому

      She was great and a star employee. But their managers don't value quality over quantity. Which speaks far louder and negative about the company than this girl's fun inviting video. This is a prime training video for management on poor leadership skills that ruin companies. Instead of creating a learning experience for the employee over something incredibly minor. The manager created a straight netloss and a terrible brand image. Months of training, team growth, and expense just tossed out the window. While causing more expense to the company and shorting staff further requiring more risk on a new employee. If one can be found... A great training video indeed.

  • Allystrya
    Allystrya Місяць тому

    You are correct. As a 15 year+ veteran in the call center industry, a huge amount of calls in a call center are completely rude, mean, racist, arrogant Karens and Kevins.
    Not to mention there are male caller’s who will call just to hear a woman’s voice (if you get where I’m going) and there is literally nothing an agent can do while listening to a guy having a hay-day with his rocks as you are never allowed to hang up. However, supervisors can. When I was originally an agent I had this happen and it was so completely uncomfortable. My Super (male) at the time told me to get him if I ever had another one.
    His way of handling this was fantastic. He had a deep raspy type voice, so he would jump in the call and ask if the customer was feeling well. (These customers would stop answering questions and start doing their little moan things. (*The ICK is strong here*)). If the customer didn’t answer (they usually did because his voice could rattle windows 10 miles away) he would then advise them we were calling the local police in his area to do a wellness check. (Yes, it is something that can and has been done a lot.) NOW THAT always brought a response.
    From there he would continue asking,
    “Are you sure you’re ok because we had heard moaning and were concerned. Oh you are good? Is anyone else there that needs assistance, again that moaning has us was really concerned. Nobody else is there, ok. Are you sure you don’t want me to call the local authorities for a wellness check, because again, due to the moaning, it sounded like you were in so much pain you couldn’t even talk. Ok sir, is there anything I can do for you? ….”
    It was glorious. Our team couldn’t even hardly contain the laughter every time especially when he would get to the moaning sounding like pain. It was the only revenge we could get 😂

  • Isabela Staycer
    Isabela Staycer 2 місяці тому +1080

    Sometimes it’s not just drama; it’s dangerous. I had a stalker who started sharing my personal business online. I had no idea how SHE was getting such private information. It was scary until I decided to delete all my social media and paid a company to erase all of my online footprints. But before…. I got petty and chose violence: I found out who it was, reported her and all of her many accounts so she can’t do this to anyone else. Privacy is priceless.🇵🇹🇧🇷💪🏻✊🏻

    • Sydney Jane
      Sydney Jane 2 місяці тому +51

      I love happy endings 💖✨

    • Valen Mejia
      Valen Mejia 2 місяці тому +24

      Ótima vingança

    • Hayden E Hussey
      Hayden E Hussey 2 місяці тому +28

      A similar thing happened to me, someone was trying to use my SS# and pretty much stole my identity. It was a pain in the butt to get all my info changed and my identity secured. Scary stuff, I’ve learned to be much more careful.
      Btw…fellow Portuguese here! 😊🇵🇹

  • Bev Whittle
    Bev Whittle 2 місяці тому +14

    I worked for a Government Department which ended up in the news ALOT, but we were told we weren't allowed to make any sort of public statement about anything to do with work so it was made very clear to us right from the start. I think seeing social media is very prevalent in thus day and age, that all businesses should have something set in place so their workers know what is and isn't acceptable to discuss. Some of those dismissals were a bit extreme and should have just been a reprimand

    • gravyz2cute4u
      gravyz2cute4u 2 місяці тому +1

      So true! My workplace is quite strict about social media and also made it very clear what we could and could not post online and reiterates it each time we have something in the media or the media mentions them in some way. We can't respond to anything directed towards us and are to redirect any enquiries to the media team.
      I'm pretty sure the majority of people in the video were well aware of their employer's social media policies, however I do agree that some dismissals were a bit extreme, especially in relation to those who only posted generalisations. Still a bit strange to be filming at work though.

    • Stars At Night
      Stars At Night Місяць тому +5

      I'm gonna be honest, I think the vast majority of these dismissals had way less to do with the content, and way more to do with the fact that they were ON SOCIAL MEDIA when they were ON THE CLOCK.

  • saulithyia
    saulithyia Місяць тому +7

    I'm always nice to customer service, I've been there. Most of the frustrations the consumer has is about the situation that brought them to customer service in the first place. Granted, there are ALWAYS exceptions. Recently, I was on a chat with customer service for an issue I was having, and at the end, although my issue did not get resolved at that time, the agent actually thanked ME for being so kind and patient. They don't get many people like me. I said I've been on the other end, so I know what it's like. They thanked me again and wished me a nice day. It felt good that I made someone on the other side of the globe happy. Life's short, no time to be a crappy person, be a happy person.

  • Ashley Buechler
    Ashley Buechler Місяць тому +6

    Thank you, Charlotte! Yes, treat people who work customer aervice over the phone kindly! I had multiple over the phone, customer service jobs and it gets old QUICK when a caller comes on with an attitude and chooses to target that attitude at you.

  • Brooke Nelson
    Brooke Nelson 19 днів тому

    The tech woman is so honest and accepting of being fired. I have a lot of respect for her.

  • Megan Breen
    Megan Breen 2 місяці тому +454

    Background for the smoothie guy, he ordered a *peanut butter* smoothie with no peanuts, he never informed the workers of his son's peanut allergy. As such the workers assumed he meant he didn't want the actual nuts added and just wanted smooth peanut butter, this is a reasonable assumption when someone is ordering a pb smoothie that contains both pb and peanuts.
    So essentially the guy almost killed his son through his own negligence and blamed the teenaged workers who did nothing wrong for his own stupidity.
    Edit: grammar

    • Miranda Nils
      Miranda Nils 2 місяці тому +11


    • Tracy W
      Tracy W 2 місяці тому +122

      And before someone says "well if they don't want nuts you should assume it's due to an allergy." Some people just don't like nuts or crunchy stuff in their smoothies and ice cream but maybe they like smooth peanut butter.

    • Carolyn Choate - Funnel Tech & Book Marketing
      Carolyn Choate - Funnel Tech & Book Marketing 2 місяці тому +5


    • Barb Rice
      Barb Rice 2 місяці тому +142

      Don't buy anything from a place that has peanuts or peanut butter if your kids allergic. Cross contamination is inevitable.

    • hesherette
      hesherette 2 місяці тому +77

      as someone with a food allergy, i always make sure to go over my allergy with the servers/ food workers + if they're not sure about a certain item being safe for me, i order something else! that guy's an idiot + put his own son in danger tbh

  • Chihiro Kannda
    Chihiro Kannda Місяць тому +4

    The thing about Chik-fil-A is that they are extremely hardcore about customer service. The success rate of getting a request to own a franchise approved is less than one percent, so even simple mistakes like this girl made can't simply be dismissed with a warning. She's not a bad person, but she just wasn't up to the standard they expect from their staff after this incident.

  • Sincere Sims
    Sincere Sims Місяць тому +1

    As someone who worked in a call center, being nice will make us more likely to go above and beyond. Even if you get what you need by being rude I will FIND ways to inconvenience you.

  • 🌟 Lady Justis
    🌟 Lady Justis 24 дні тому

    Lexii deserved a raise for her work dedication! Imagine taking a food order while your hair is getting ripped out your scalp. Ouch

  • 5goldrings1
    5goldrings1 2 місяці тому +5

    The 3.5 years I worked in a call centre I refer to as my years in hell. Most employees were on anti anxiety meds and a few had nervous breakdowns. Would never do it again, but it made me a stronger person. I used to imagine putting on my suit of armor before taking my first call. Talked to some of the worst people on the planet but also met some nice ones. I am always kind to call centre workers.

  • Niecho Vollmar
    Niecho Vollmar Місяць тому +1

    Chick-Fil-A girl owned it and seemed sincerely apologetic. But what those in Canada who might not be aware of is this: she used profanity on a viral TikTok AS an employee of an ultra-ultra-religious company. Perception is everything. For example, they aren't allowed as staff to say "you're welcome" or "no problem". They say "my pleasure." So in corporate's eye, it really is a bad reflection on the company. 😞

  • BeeBop
    BeeBop 2 місяці тому +748

    Chick-Fil-A has some strict policies. However, the poor young woman continued to take the order and didn't disparage the company in anyway. It was a silly thing to do but firing her was harsh.

    • E C
      E C 2 місяці тому +52

      She wasnt only on her phone, she was filming. She forced the company into a bad position and they pretty much had to fire her. It sucks, but she wont die without not using Tik Tok at work. She knew it was very wrong and against policy. It sucks and is sad, but she was the one who made poor choices. It was appropriate

    • Cezar Black
      Cezar Black 2 місяці тому +3


    • Charming Jinx
      Charming Jinx 2 місяці тому +30

      Yeah, and given how much Chick-Fil-A SHOULD be disparaged, kudos to her.

    • Mark Bernier
      Mark Bernier 2 місяці тому +35

      I think the real reason is being skipped over. It is in the handbook not to be on the phone/filming etc. and it very likely says it is a firing offense. HR probably has a bigger handbook telling them what they had to do. The actual content is likely irrelevant.

    • MidwestRider559
      MidwestRider559 2 місяці тому +16

      Ehhh, she was laughing over the mic which makes it obvious to whoever is ordering that she's messing around.

  • Palatable Platypus
    Palatable Platypus Місяць тому

    Had a coworker once that posted a video on youtube talking about how much he hated the job and the company. He was fired. The guy originally got the job because he knew the big boss. He wasn't good at the job at all. And frankly, we were all happy when he got fired. He did a lot of community organization stuff in our company, for the staff. He was so off base with the rest of us. all the events he planned were universally disliked. He hadn't taken the time to actually get to know us, and what kind of events we would enjoy.
    None of us were negative to the guy or anything; we're not like that. So his hatred of the job wasn't born of us being negative towards the dude or anything, but he certainly was out of place. Even in an environment as diverse as ours is.

  • Laura W
    Laura W 2 місяці тому +3

    I’m glad some of these turned out great for them! I work in customer service and can definitely relate. It’s a tough job, you’re right though. Be nice and you will get the assistance you need. Be rude or worse and you’re not going to get anywhere 🤷‍♀️

  • s p
    s p 19 днів тому

    I've worked in the service industries on and off for the last decade in food service and attempted a call center. Half the employees and managers are the problem. They usually refuse escalation or remediation to cover their asses. Customers rarely get mad over nothing, and more than half the time, I agree with them.

  • KyLyonness
    KyLyonness 2 місяці тому +7

    I worked in call centers for over ll years. I had been called every name in the book and told multiple times they hoped I died. I couldn't take it any more. Because of this, I always make sure to be kind and patient with any customer service calls I need to make. Because it's a hard job. When I tried to tell people that, I could see eye rolls and them saying "all you do is sit in a chair and answer a phone." There's a lot more to it then that.

    • Elizabeth Huie
      Elizabeth Huie Місяць тому +1

      I can definitely take a mental toll on you. I worked in a call center for 12 years. And to this day I do not like talking on the phone. I will text or chat but not actually talk.

  • Jo Mc
    Jo Mc Місяць тому

    I have a rule with my family that they only call me when I'm at work if there is an emergency. Even with the change to working from home the majority of the time, the rule remains.
    I have less sympathy for the woman who was fired for posting a TikTok during a meeting than I do for the kid at Chick-fil-A. She's not a teenager. But I think teenagers should know better too.
    You get paid to do your job, not post on TikTok. If you need to do that, do it on your lunch.

  • Amira
    Amira 2 місяці тому +256

    It’s embarrassing the amount of ADULTS who don’t understand why they’re fired after being on any social media at work. The lack of professionalism these days is astonishing.

    • Jelly Wobblz
      Jelly Wobblz 2 місяці тому +30

      Yep and sheer entitlement and desperation for attention.

    • piiinkDeluxe
      piiinkDeluxe 2 місяці тому +7

      Fully agree!

    • Nina Howell
      Nina Howell 2 місяці тому +12

      That and people making excuses for them and acting like it's okay because social media is so prevalent this day and age. As if that makes it okay to do it at work.

  • Daithai
    Daithai 2 місяці тому +18

    Chick-fil-A girl actually made it look like a fun place to work, I'd have thought they'd be happy with any positive publicity they could get.

  • SarahMacDani
    SarahMacDani 2 місяці тому

    The scary thing with the guy at the (Blue Hoodie Girl solidarity) is he didn't just yell at them. He threw the smoothie IN HER FACE, screamed obscenities, called them stupid. And PROCEEDED TO TRY TO GET IN THE KITCHEN WITH THEM. The original video shows him trying to force his way into the area where they were, still screaming, pounding and kicking the door while they are all holding it closed. That is the absolutely most terrifying thing I've seen. No one does that without the intent to cause some kind of harm, I stand by that.

  • Asha
    Asha 2 місяці тому +3

    I used to work for a multinational bank ( a very very big bank) and they didn’t even want their employees to mention that they work for the bank in their personal social media accounts. Other than LinkedIn. We could never post anything remotely related to the workplace on our SNS. And definitely no filming during work hours. I’m baffled by the lack of self awareness of some of these adults working corporate jobs.

  • myhv kun
    myhv kun 2 місяці тому +4

    It still shocks me that there's zero protection for employees in US. Being fired on the spot is just surreal.

    • Beauty and the Boat
      Beauty and the Boat Місяць тому +2

      It’s called right to work and it goes both ways but in truth you cannot be fired just for any reason, it must be a policy violation in which it is stated the consequence is being fired, but they can lay you off at any time. It also means you are not obligated, by dint of accepting the job, to stay unless there is a contract involved. We have lots of protections and an entire State Department devoted to it, which is why there are so many lazy dbags.

  • bowl.cat୨୧
    bowl.cat୨୧ Місяць тому +2

    Charlotte's Videos makes me really happy and helps me get through rough days in life. I absolutely appreciate her

  • Ivys Veins
    Ivys Veins 2 місяці тому +306

    if this whole video doesn't show you how toxic social media can be for people, I don't know what is

    • monk3yboy69
      monk3yboy69 2 місяці тому +15

      I thought I was the only one who thinks like that…..
      I think many of these people have mental health issues….but I could be reaching 🙂

    • Aussie family
      Aussie family 2 місяці тому +27

      right like I'm pretty sure they can live and be OK without their phones and tiktok for a few hours at work

    • Jelly Wobblz
      Jelly Wobblz 2 місяці тому +16

      Totally agree! It goes to show how self-absorbed and attention starved these people are to NEED to video themselves live at work... It's an obvious breach of policy but omg they need their toxic TT fix 🙄

    • Isaac Jackson
      Isaac Jackson 2 місяці тому +7

      Right?! I'm looking at the comments and people are down here defending these ex employees. I'm like why are you making TikToks while you're on the clock? It's one thing to scroll on your break or whatever, but you're putting out people's sensitive info and recording private calls...? Yeah, I don't think the corporations are 100% unreasonable here.

    • Debbi Priz
      Debbi Priz 2 місяці тому

      Do you ever look at the comments and wonder why people feel the need to make the most obtuse of comments? It is the same mindset. ...ex: even though there are already 100 comments about xyz I am going to make the comment so people who I dont know and will never meet will think well of me. [and no, this is in no way a comment about your comment lol]

  • Elizabeth Cox
    Elizabeth Cox 2 місяці тому

    I used to work at Chick Fil A. They take that phone rule very seriously. And they're very strict about image. Can't tell you the amount of times they'd stress how important it was that we always put the guests first and always smile. My grandma passed away and I still had to return and smile and be friendly towards guests. It can be a fun work enviroment but it is also very strict.

    • Elizabeth Cox
      Elizabeth Cox 2 місяці тому

      Grandpa* sorry! autocorrected!

  • Rebecculous
    Rebecculous 2 місяці тому

    The bank employee who lost his job after his abusive tirade at teenaged girls in the smoothie shop, that man was legitimately terrifying during his tantrum. He appeared capable of physically assaulting the girls, who were truly frightened of being hurt. He was absolutely out of control. Maybe he’s on testosterone for a low sex drive and it made him rage, but whatever it was, it wasn’t safe or acceptable at all.

  • xXFireFlyyXx
    xXFireFlyyXx Місяць тому +2

    The dianeesmith person made it really hard to follow her story. I was just confused the whole time.... some of the stuff she was saying could reflect really poorly on her job and work ethics but she was saying things that were confusing and trying to make it seem like they were completely harmless. They still reflect your personality and character

    • Phony Balogna
      Phony Balogna Місяць тому

      She was glossing over the things she said which makes me suspicious about how innocent they were

    • xXFireFlyyXx
      xXFireFlyyXx Місяць тому

      @PhonyBalagna exactly. I was a manager at one of my jobs. If I would have come across posts talking about if she really wanted to even stay in her job and she was new, it would be huge red flags for a potential future employee issues. I would be questioning if we hired a reliable employee, wether or not they would cause issues later on, would they be a gossip queen to the other staff and make the job harder? Especially if they are already sharing mundane aspects of their new job on social media already.

  • Renee Hamel
    Renee Hamel 2 місяці тому +7

    I love the video's that show the customer's walking in on the workers doing tiktoks and they show what anyone would be thinking if they walk in on it lol. If I was just sopping away at a grocery store and saw the people that work in the story just dancing away in the middle of the store I would not be to happy.

  • Jlee Bass
    Jlee Bass Місяць тому +4

    The thing that drives me nuts about people at work using their phones is it is, or can be, a personal security issue. You do not know if someone who works with you or a customer coming to get food or product may need to shield their location or other details.
    I had to deal with this at a previous job, and having to ask several coworkers multiple times on a daily basis to put their phone away until I was in a different area was infuriating. I literally could not do my job at times. Thankfully I do not work there anymore, and my security issue has been resolved for the moment.

  • Mercadian
    Mercadian 2 місяці тому +406

    I used to work in a call centre, and while it IS based in Australia, I wasn't born in Australia but have lived here for 2 decades, and I still have a slight Californian accent. I had a lady on the phone get so offended that she requested to speak to "someone in Australia" and I had to explain that, yes, we ARE in Australia. She requested to be transferred back to the queue anyway. Hilariously, the colleague of mine that she got was ALSO from California, which did NOT help that lady's temper. She got transferred to the team leader on duty that day. Who was from Oregon.
    We were the only 3 non-Australian-born people working in the call centre, and this poor lady somehow got us ALL. We managed to get her transferred to one of the Aussie folks, who then spent 10 minutes reassuring her that we were NOT an overseas outsourced call centre, we WERE located in Australia, and that all the people she spoke to were in fact all in the same office, in Melbourne, before the lady calmed down enough to actually be helped. Hilariously, she had to be transferred back to me because the service she wanted could only be done by a small team of folks, and I was the only one working at that time (2 on break, the rest were off). She apologised to me though!
    But yes, working in a call centre is the best way to lose your sanity.

    • Mieka and Kadoe
      Mieka and Kadoe 2 місяці тому +13

      Agreed I’ve been working for call venters for years and I swear I’m about to book a one way ticket to the looney bin

    • LilDevyl
      LilDevyl 2 місяці тому +10

      The three places I'll never work at ever again when I get my degree. Retail, Fast Food and now Call Centers

    • Banana Yogurt
      Banana Yogurt 2 місяці тому +3

      @LilDevylor be like my dumbass and get a call center job that requires a degree

    • Julie C
      Julie C 2 місяці тому +4

      Slightly hilarious that an Australian would think they could afford to outsource a call center to CALIFORNIA. Like, there are no call centers here that serve other countries I've ever heard of. Most of our call centers are outsourced to the Philippines, India, or Canada, and they all do a fine job. One is in Ireland (AppleCare in Cork). One of the companies I called actually outsourced to Mexico (great service, too!), and a chat I used outsourced to Lithuania (also great).
      Unless you can afford to pay your call center folks at least $16.50+ USD/hour, you can't afford it. That's just for customer support. If you want tech support, you're looking at $20+ USD/hour. I did work at a place that only paid $18 for tech support, but that was six years ago, and minimum wage was about $12.50 at the time. Now it's $15.50. All this to say Australia sounds pretty great because California is too expensive to live in. Most recent estimates put a living wage in CA at $21.50 per hour. Oregon isn't far behind.
      But sure, make assumptions. We used to get people yelling at our tech agents at Apple because they *THOUGHT* they weren't in CA because they had an accent.
      My fave was people who would say "I don't want to sound like a racist, but it's nice to talk to an American for a change." Seriously? F you, my man. Call centers are HELLISH no matter where.

    • Claudette Greaux
      Claudette Greaux 2 місяці тому +2

      It doesn't matter what the issue is you should always speak to the person who can help you with respect. One time I lost my temper because I thought I had been charged twice for the same order. The lady at the call center told me the charges had been reversed. I kept arguing with her that no the charges had not been reversed. I told her I would have to call back another time because I had steam coming out of my ears. When I check my bank records the charges had in fact been reversed and when the items shipped they charged my account. I felt like a fool and made a promise to myself to double check my information before calling service reps for a company.

  • Syphiex
    Syphiex 2 місяці тому +3

    I worked at a call center. The saying "kill them with kindness" isn't a lie yall lol. Had a couple of upset people call in before but when you're empathetic and act super sweet, they start feeling guilty and normally apologize. 😊

  • Toucan
    Toucan Місяць тому +1

    Chick-fil-A took that too far. They are a disgrace for their actions and firing her for something that stupid.

  • Dosta Girl
    Dosta Girl Місяць тому +1

    Look, I do feel bad for the Chikfila girl, but I also understand why they fired her. Her video went viral, and sometimes you have to come down hard to prevent these things from happening again. Chikfila is an amazing company. I’ve had students working there who got scholarships and were supported even after they left. It’s a give and take situation. The other side to that is they have really high standards. The fast food industry in general has gone downhill with service to the point where I just don’t go because of bad attitudes, messed up orders, laughing and carrying on and not doing their jobs (I worked fast food as a teen too, so I’m not coming at this one-sided). Never at Chikfila though. Their lines could be wrapped around the parking lot, and often are, but you will get in and out with courteous, fast, and accurate service. They keep that line in the sand for a reason. This girl will be fine. It is a teachable moment for her and will ultimately make her better at any future job. Not all consequences are mean, personal, demonizing, or labeling…they’re opportunities for growth.

    MY ASMR ADDICTION Місяць тому

    I love how the girls are reacting to his video, and stay quiet while he's getting fired like he can hear them 😂😂😂😂
    Edit... if I was the Chick-fil-A owner I would've given her verbal worming... We need to bomb that Job phone and help her get her job back. Ok, she did do a mistake, she accepted full responsibility for her actions. As we all seen she definitely regrets it 100%... Heck, I've seen murderers that had no remorse... NONE!!! NADA!!! 不!!! Não!!! Non!!! I'm sure y'all get the point 😂😂😂😂

  • R OG
    R OG 2 місяці тому +1

    I disagree, companies are getting tired of all this social media junk. Also, the teacher and the recruiter, they we’re waiting for an excuse to fire them and they found one, TikTok. People, if you make these posts and videos, employers see them and then your done. It’s that simple. ❤

  • Liyah Jasmine
    Liyah Jasmine 2 місяці тому

    I worked at a call center for 3 months and quit for 2 reasons. One of which I will not state but the other is that I had over 30 companies I was a CSR for as well as a financial bank and one day a customer called for a company and the call got so bad I was crying and had to take a break. It was horrendous and I will not go back to another Call Center. Also the messed up part is I was called in to the office because I didn’t handle the situation well apparently. When you could hear the guy just yelling at me, calling me a dumb b**** etc, I could barely get a word in.

  • MrsShocoTaco
    MrsShocoTaco 2 місяці тому +349

    Thinking she could call her boss a cünt in the snarkiest way possible and expecting to keep her job is the epitome of entitlement.

    • Bev Whittle
      Bev Whittle 2 місяці тому +66

      I had a couple of bosses I could have given that joke pill to and they would have laughed... I would never have filmed it and put it on social media though. You have to be very sure of your relationship with a person when dishing out prank gifts though.

    • 𝓯𝓪𝓵𝓵𝓮𝓷 𝓫𝓮𝓮
      𝓯𝓪𝓵𝓵𝓮𝓷 𝓫𝓮𝓮 2 місяці тому +20

      I wouldn't say it was the snarkiest way? I mean, she got him wine and a few other things. It's not like the pills were the main gift-

    • SpicyMadReviews
      SpicyMadReviews 2 місяці тому +28

      It has to be a specific kind of boss, but I personally would have thought that was hilarious.

    • cnichels
      cnichels 2 місяці тому +22

      That was so obviously fake my guy

    • Renee Bush
      Renee Bush 2 місяці тому +15

      Good thing that one looks staged at least.

  • love yourself please
    love yourself please 2 місяці тому +2

    I'm actually surprised Chick-fil-A fired Lexi, I understand she was on her phone but it did show that even though she was in an absurd situation she still did her job very well & her coworkers behaved nicely & helped her out.

  • T Chavarria
    T Chavarria 2 місяці тому +1

    You are right about the fact that customer representatives get berated a lot! I worked for a sprint call center and customers would call in and cuss over a few cents of taxes being charged. It was ridiculous the way people would talk to us especially when we had no control over a lot of the things that happened.

  • Sharki_V
    Sharki_V 2 місяці тому

    Yes I do feel sorry for that poor girl who got fired from Chickfila. Good riddance honestly, for her not for them.

  • Pamela Schultz
    Pamela Schultz 2 місяці тому

    I have worked for numerous call centers and they've all been nightmares. When she said "thank god" I nodded and said YEP! I currently work in the switchboard at my local hospital and you'd think we wouldn't get nasty people but we do. Our greeting asks the caller what city and department we can connect them to. A few weeks ago I had someone rudely say "what city and department? Great, I got someone in egypt!", to which I informed him that we are based at our main hospital location in (city name).

  • Manny Calavera
    Manny Calavera Місяць тому

    To be honest I get it. Having someone broadcasting what happens within the organization can be a huge distraction. It can very easily make colleagues feel uncomfortable. And as an organization you don't want to have to check everyone's social media accounts to make sure whether or not you want to be associated with the content. It is perfectly reasonable to be strict about social media, knowing just how easily things can spin out of control when you broadcast it on a platform that can potentially reach damn near every human being on earth. That said, I feel bad for the chick-fil-A girl and think a stern warning would have been plenty.

  • Fairy Goth-Mother
    Fairy Goth-Mother 2 місяці тому +88

    The take-away from these: Don't put your work life on social media unless you're willing to lose your job over it.

    • Linda Barnhouse
      Linda Barnhouse 2 місяці тому +2

      Also don’t be a Karen or a Ken if you don’t want to lose your job.

  • Malka2004
    Malka2004 2 місяці тому +1

    As a survivor of various call centers for 20+ years, I can confirm. We do get berated on a REGULAR basis. I had one guy tell me off for not laughing at his lame joke making fun of my name. We get crap for the stupidest stuff and we can't answer back. I've had places where we couldn't even hang up if a customer is abusive or cursing. It is hell.

  • Lisa Leone
    Lisa Leone 2 місяці тому +3

    Companies don't want their employees on TikTok during their shifts or sharing work stories on social media because they are supposed to be WORKING and part of being a professional is not talking about company business outside of the company. Even fun workplaces are workplaces first. If you don't like it, start your own company and figure out how to keep it from going bankrupt when everyone is goofing off instead of doing their work.

  • Abby Miles
    Abby Miles 2 місяці тому

    I tend to feel like a burden to ask customer service workers to fix something with my order whether it be my fault or not. One example I can give is I had gone to Starbucks early one morning and I forgot to order my drink with almond milk (I'm lactose intolerant but whether dairy is in it or not doesn't particularly matter I just prefer to get dairy free). They had already finished making my drink when I thought out loud "I forgot to ask for almond milk" the workers said that they'd remake my drink. The workers insisted that they make me a new drink and I felt bad because it was my own fault that I had forgotten, and they didn't need to since I would've enjoyed the drink anyway. I still feel bad about it since they'd be going out of their way to fix my mistake.

  • Lisa Fuller
    Lisa Fuller 2 місяці тому

    The chick filet girl was the most mature and seemed the youngest. She was such a sweet innocent kid and I bet she had a lot of friends there.

  • DatOneGuy
    DatOneGuy Місяць тому +1

    "It's not her fault she went viral..."
    The second she hit record, it was her fault

  • Her_Maani
    Her_Maani 2 місяці тому +503

    I feel like the Chick-Fil-A lady should've gotten off with a warning. You're right- she made working for that company look fun! Now, everyone knows that they absolutely are not any fun at all. 😑

    • TheForgottenAddams
      TheForgottenAddams 2 місяці тому +34

      but the phone thing is in the handbook. It’s one thing to be caught on your phone at work where you would get a warning. It’s another thing to be caught across the country via video probably means you were doing it so often that you felt comfortable disregarding the handbook

    • NIQOLE
      NIQOLE 2 місяці тому +30

      My guess would be that she was given several warnings previously, they all looked pretty comfortable Filming so I doubt it was their first time

    • LilDevyl
      LilDevyl 2 місяці тому +8

      Name a Fast Food Place that *IS* fun to work at and I'll give you $20! I worked for the Fast Food Industry it's worst the freaking Retail!

    • divahc1
      divahc1 2 місяці тому +5

      Oh, yes, everything is supposed to be "fun" nowadays. That's why I tell my students to study hard, find their passion, and find a way to make a living from it. Meanwhile, you May need to work a job that is not "fun". Deal with it!

  • Snowdog's Shorts
    Snowdog's Shorts 2 місяці тому +2

    I spoke to a guy from an Indian call centre recently. It was Amazon I was calling re a faulty product.
    He spoke English with an Indian/Australian accent. He is quite possibly the most upbeat and positive person that I have ever spoken to from any call centre.
    What’s more, he sorted out my problem.
    5* experience. :)

  • Indrid Cold
    Indrid Cold 2 місяці тому +2

    I’ve worked for School Districts before, and I can say I don’t think I’ve ever encountered a District that a teacher can’t “make a school look bad” in its board policy. The only thing that could be an issue is insubordination.

  • Elizabeth Rose
    Elizabeth Rose Місяць тому

    dude she didn't deserve that and I hope the people who treated her like that reap what they sew.

  • Ciborium
    Ciborium 2 місяці тому

    I agree with you, Lexi of Chik Fil A should not have been fired. Given a stern talking-to and told to never use her phone at work again, sure. But she didn't do anything that defamed Chik Fil A. Her manager firing her defames Chik Fil A.

  • Juls
    Juls 2 місяці тому

    It's crazy to me how easily you can get fired in the US. In my country you can't get fired unless you've done something extreme, or unless you've been given several warnings for something. The employer needs a valid reason to fire you, and it's regulated by law. If someone got fired for using their phone once, the employer would get sued.

  • A Rose From Concrete
    A Rose From Concrete 2 місяці тому +186

    As someone who has worked at 3 different call centers I can say with certainty, they can be soul crushing. My very first job at 18 was at a call center, I asked a very simple yes or no demographics question. This guy went nuts, I tried remaining calm and saying everything I was trained to say. Nothing worked so I flagged down a supervisor with tears in my eyes, he sent me on break and said to come back when I was ready. I was there for 1.5 years and I was so happy and relieved they fired me

    • Milicent Bystander
      Milicent Bystander 2 місяці тому +17

      To be fair 1.5 years is a long time to take a break.

    • Chelsea Fieler
      Chelsea Fieler 2 місяці тому +19

      7 years in call centers I was horrifically depressed and drank myself into oblivion every night. Then I got a normal job with people who didn't scream at me and I realized oh I wasn't chemically depressed I just had an awful soul crushing job.

    • F4TALC0RPZ3
      F4TALC0RPZ3 2 місяці тому +6

      ⁠@Milicent Bystanderi think they meant they worked there for that long.

    • gravyz2cute4u
      gravyz2cute4u 2 місяці тому +2

      Can relate. I worked as a call centre operative for about 1.5 years as well before finding another position at the same place. It took me a while to get used to not being under so much pressure and no micromanaging! Took me a few weeks to get over the fact that nobody was constantly watching my every move, tracking every single metric, and my supervisors actually treated me like a human! I am so relieved and wish you the best too!

    • WickedGenX1972
      WickedGenX1972 Місяць тому +1

      I worked at a Marriott call center and I loved it! I made reservations all over the world for people. We had a really cool "release" button on our phones though. If anyone cussed, yelled or verbally abused us we got to just hang up! 😂

  • Envy Mordecai
    Envy Mordecai 2 місяці тому

    Places like McDonald’s and Chik Fil A will advertise that they’re a super fun place to work but the second somebody smiles they’re written up for slacking. Yes, she probably shouldn’t have been making a tiktok during work, but she didn’t swear, she was actually quite professional while I would’ve been screaming. She didn’t deserve to be fired for it.

  • Obnoxious Bluebird
    Obnoxious Bluebird 2 місяці тому

    That first guy is just lucky it was decent people who got hold of that number and warned the guy. Without knowing who that guy was, or his life story, there's no way to know the potential consequences of a "mistake" like that!
    Also, Ms "I'm only embarrassing myself at this point....it works for me" Dobre. It works for us too lol

  • Zadia Noah
    Zadia Noah Місяць тому +1

    I used to work at a call centre and when I tell you that the clients we were calling are beyond rude...my goodness 🤦🏽‍♀️. Besides the rude ones, there were nicer clients but i don't see myself working there again and the money wasn't even worth it 🚶🏽‍♀️.... I left and I'm happy I did

  • Alisha R
    Alisha R Місяць тому

    The Chick-Fil-A girl wasn’t fired for being on her phone, she was fired for cussing because they’re a religious company and it goes against their morals and makes the company ‘look bad’ 🙄 I feel bad for her. It should’ve been a warning

  • S
    S Місяць тому +1

    3:35 as a millennial who was fired over a tweet 10 years ago, I consider myself a pioneer to this situation lol. Learn the lesson and move on, it’s iight.
    Just learn and don’t become that dr who lost her license 🤦🏽‍♀️😊

  • mercy1990
    mercy1990 2 місяці тому +114

    The guy who got arrested for his behavior in the smoothie shop had it coming. I'm so glad they nailed him. I watched that video and the things he did and said were horrible. He even tried to come back behind the counter to go after those teenagers. The video cut off shortly after that so I'm not sure what happened beyond that, but I'm glad they called the police on him. There was no excuse for that behavior.

    • Subangelis Gaming
      Subangelis Gaming 2 місяці тому +27

      The smoothie shop had signs at the entrance, on the menu board, on the counter, at checkout all stating that SOME of their smoothies contain peanut butter, so there is a chance of cross contamination. The allergic son ORDERED a smoothie made with peanut butter and never said anything to the staff about his allergies. A staff which was compromised of all high school students aka minors. The dad came storming into the shop and started threatening the kids working there. That’s why the dad got fired, not only was he throwing around racist comments, he was threatening and attacking minors and it was his kid that ordered the smoothie with peanut in it to begin with.

    • Stephanie Kern
      Stephanie Kern 2 місяці тому +10

      He had it comin'!
      He had it comin'!
      He only had himself to blame!
      If you'd have been there, if you had seen it,
      I betcha you woulda had done the same!

    • phatbuddha1
      phatbuddha1 2 місяці тому +3

      48? Looks way older than that

    • JKrowlingrockx
      JKrowlingrockx Місяць тому +2

      Yea, it’s still your responsibility to make sure you order with your allergies in mind. I order stuff dairy free from coffee shops all the time, and always double check with them that they know not to put dairy in it. If you say it nicely, most folks are pretty chill and will work with you, and if there’s a problem they’ll fix it. Screaming at employees when they had no idea they needed to avoid peanuts in your order is so childish. Just be an adult and tell them up front. Definitely no need for foul disguising language and threatening minors. 😓

  • Beth Metcalf
    Beth Metcalf 2 місяці тому

    I had someone who worked at a call centre get angry at me because I wouldn’t swap electricity accounts to the one he wanted me to move to. I repeatedly told him that I was in the middle of making dinner and that I couldn’t talk at that time but that I was happy where I was. In the end I hung up but not before I got probably about 20, ‘one minute please miss because you need to listen to this as it’s a better provider’ crap. I always try to be polite and his call is the first one that I’ve hung up on in the middle of his tirade. Sometimes it’s the call centre that’s the problem.

  • urfaes
    urfaes 2 місяці тому +2

    As much as I feel sorry for the Chick-Fil-A girl, some companies are STRICT. I worked for a company that fired my friend because he posted on a public forum. They're reason, he said, "I work for this company. This is how the rule works." It's nothing open to interpretation; he literally recited a rule from a rule book. But because he was claiming to be a representative of the company, he was fired for posting online. And that took less than 8 hours.
    Edit : To put that in perspective. He posted. Paperwork was done. I arrived. I had to let him go beginning of the day. THAT is how fast it can happen.

  • bookdragon 23
    bookdragon 23 2 місяці тому

    As someone who USED to work in a call center, customers like that are typical. That was the extreme, but yes, that does happen. I was asked to tell them where I'm from, prove I'm American, and if I speak English. Not to mention those who have made me cry (twice), shifted the blame on me, and accused me of treating them like idiots when I adjust the way I speak (i.e. rather than say "turn your phone off" I say "turn the phone completely off") The day I quit, I left the building singing (think the meme of Nicole Kidman finally divorced from Tom Cruise).

  • Angels-do-Exist
    Angels-do-Exist 2 місяці тому

    You're so amazing Charlotte. People are so mean to you when you work for a call centre i wish more people would be nice.

  • Kaylyn Anderson
    Kaylyn Anderson Місяць тому

    I saw the video of the man who found peanuts in his son's smoothie. It was a call-in order. He came in and started a tirade about the mistake made. He wanted to know who made the smoothie - anyone behind the counter could have made the smoothie, so no one knew who made it. Rather than just calmly coming in the store and talking about the error, he was a terror to the teenagers working at the facility. He could have said, "an error was made, can you please make a fresh smoothie without peanuts?" They would have done so without a problem. Instead, his behavior was off the wall. It was pretty bad.

  • Riyuya
    Riyuya 2 місяці тому +202

    I worked at a call center once and due to the horrible threats on my life/ verbal abuse I was forced to endure daily I had a mental break. I started having nightmares about being at work and couldn't even leave my house without crying. The worst part was that the call center made us push a gift subscription to their service even with angry customers we knew wouldn't want to hear about it which just increased the negative interactions I had. Call centers sound nice, or at least they did to me with full time hours and benefits, but they really aren't worth the mental strain.

    • ScorpioBelle
      ScorpioBelle 2 місяці тому +5

      They’re strangers. They don’t know you and you don’t know them.

    • LilDevyl
      LilDevyl 2 місяці тому +36

      @ScorpioBelle Yes, and the strangers have no problem on the phone or in real life yelling, screaming, harassing, and making several sexiest/racist comments at you. But hey, "They're strangers. They don't know you and you don't know them." Do not give them the right to do that 5 days a week to you!

    • playwright82
      playwright82 2 місяці тому +17

      I worked in a call center for 1 years and 11 months. I started having panic attacks about work before I quit and moved to retail. If you're going to berate me for something out of my control at least do it to my face.

    • ScorpioBelle
      ScorpioBelle 2 місяці тому +2

      @LilDevyl I guess I’m built differently. Idgaf about what a stranger on the phone is talking about. If I’m getting paid you can scream until you lose your voice. It has absolutely zero bearing on who I am 🤷🏽‍♀️

    • Jeana Marie
      Jeana Marie 2 місяці тому +3

      ​@ScorpioBelle Have you actually ever worked in a call center? Retail? Customer Service? The service industry? I highly doubt it with that attitude. But please do for at least a year, and then come back when you have some real skin in the game.

  • Steph Kay
    Steph Kay 2 місяці тому

    I use to work at a call center in 2003.. it was already horrible with them rude customers. I cannot imagine how is it now! Always be nice to then unless they’re rude, hang up and call again lol

  • Hayley Donovan
    Hayley Donovan 2 місяці тому +3

    I was hired at a Dollar Store my mom interviewed at after my own interview, and my first day they told me they would rather have my mom than me because she had better experience as a cashier. But I think the truth is one of the employees that was helping me was the wife of my boss at Michael’s (which was literally one store over) and he belittled me and demoted me to janitorial without actually demoting me.

    • Vale
      Vale 2 місяці тому

      Did you leave??

    • Hayley Donovan
      Hayley Donovan 2 місяці тому +2

      @Vale Michael’s? Yeah that was years ago but I definitely gained some trauma from that experience (but luckily not from the store). From the Dollar store I left within 10 minutes

  • Michael Blanchard
    Michael Blanchard Місяць тому +8

    For the texas teacher, if you read the sub-bullet points... she wasn't fired for teaching them their legal and constitutional rights... she went off-curriculum and they also wanted to know if the sitting was instigated by her or the students. The line about TEKS, it stands for Texas Essential Knowledge and Skills and is basically a list of guidelines that teachers are to follow to ensure students are getting a: the same level of education at the same grades, and b: the same level of attention from each teacher.
    It's not always so cut and dry. And she still shouldn't have been fired. But it wasn't quite what she made it out to be. Based on their other notes, this is also likely not the first time she's gone against the grain as it were.

  • Kat Reagan
    Kat Reagan 2 місяці тому

    Worked at Dunkin Donuts. I put sugar in a coffee that was "no sugar".
    The woman sipped it, spat it out and scolded me - "IF I was a diabetic, you could have killed me." 😮
    I never made that mistake again. 20 years later, I still remember it. He could have just scolded and went on his merry day. It probably would have made a more lasting impression.

  • Michaiah Vanmuysen
    Michaiah Vanmuysen 2 місяці тому

    They probably saw the Chick-fil-A girl as goofing around. She probably shouldn't have been recording for sure to ensure she was fully focused, but they should've given her mad props for still doing her job well while her hair was stuck and being pulled. So, I feel bad for her, but I feel 50/50 about her getting fired. I feel like maybe should should've gotten off with a warning, as she seemed like she genuinely didn't realize she was doing something wrong.

  • V Cutler
    V Cutler 2 місяці тому +31

    The coffee girl who doesn't think she should have been fired for posting a recording from a meeting... there's a reason they cited gross negligence rather than company secrets/confidential info. Because it shows you are a risk for accidentally exposing something in the future and not even realizing it.

    • sid bhat
      sid bhat 2 місяці тому +3

      She no girl she a grown ass adult

  • Tiny Kawaii
    Tiny Kawaii Місяць тому

    As someone who works for a call center - people are either super friendly or totally rude. No middle ground.

  • Lydia Johnson
    Lydia Johnson 2 місяці тому +3

    I had a friend who worked in a call center in the U.S., but she was originally from a Caribbean island. She had an accent that sounded British to me. She had a call where someone said, "I want to speak to someone in the U.S." She told them that she is in the U.S. You can't always tell by the way someone speaks.

    • Beauty and the Boat
      Beauty and the Boat Місяць тому

      My friend and I were born in India but adopted and raised in the States so we sound as American as anyone else. She had a job in a call center and when she answered, the person said “Oh thank god, your not one of those Indians!” She had to work very hard to keep it together as calls are recorded but her manager, who was also on the call, was dying.

  • Starlight Equestrian
    Starlight Equestrian Місяць тому

    Chik-fil-a is super strict with their image policy. I once got in trouble for a sexual comment that was said to me by my (now) ex-boyfriend while we were off the clock, but still in uniform. I didn't condone the comment and told him right then and there that the comment was inappropriate and not to talk to me like that. I still got in trouble despite telling the owners this. They said because he was my boyfriend, I was responsible for everything he said. I was upset.